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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,941 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,941 reviews

August 31, 2024

I love working with Perry and Faulkner. I have purchased my last three cars there. More

by Happy client
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 31, 2024

Malfunction light indicated a problem in the camshaft area, which sounded serious. Vin and the fellow who followed up on Saturday walked me through the possibilities, costs, parts availability and how t More

by STARJIM104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Jim, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 30, 2024

This was my fist visit and I was very impressed. My issues were immediately addressed and solved. More

by RNICHOLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 30, 2024

My problem was diagnosed the part was ordered and installed everything seems to be fine More

by DONPARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent calvacante
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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Don! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 30, 2024

I was very satisfied with my experience with the Faulkner service department. Leslie Hurst was very friendly and helpful. More

by RKEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Rkeiser! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 28, 2024

I've visited multiple times and haven't ever had an issue getting my vehicle repaired. Would definitely recommend. More

by corrida.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Corrida! Please let us know if we can do anything else to help!

August 25, 2024

Great service rep tech was very good very satisfied with all the service thank you Dave hatt More

by DAVEHATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McQuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

August 25, 2024

Faulkner takes care of my Cadillac Escalade. They do a great job from the counter people to the service techs. More

by KATPRICE323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Kat! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 24, 2024

Very happy with the service I get here. I feel very valued as a customer. They take extra steps to resolve issues. More

by jec2669
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, jec! We're always here to help if anything else comes up!

August 23, 2024

No problems with this dealer since purchased my Buick, most liky my last new car!Thanks Faulkner More

by PINKYBILL27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi Pinkybill, thank you for sharing your positive experience with our service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

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