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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,939 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,939 reviews

September 23, 2024

Pleasant and timely service good communication -friendly staff-seemed to do a good assessment. Clean More

by ktl623@verozon.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 22, 2024

Leslie is great, friendly, sets realistic expectations, provides information clearly, seeks approval professionally, smiles, stays clam More

by JBCURRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Jbcurran! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 21, 2024

My sales person was very nice and helpful. John took for a tour to see the trucks my company builds for your dealership. Great guy loved the personal interaction, and care. More

by derr.kurt
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, derr.kurt! We're always here to help if anything else comes up!

September 21, 2024

Starting from the beginning and being greeted by Leslie who always does a great job, to the technician who’s final job is to put the inspection stickers on straight….overall good job ! More

by NAPALOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Napalot! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 21, 2024

I was impressed with the service received and fitting my car in prior to warranty expiration. More

by Mjke1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Mjke, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 20, 2024

I had to follow up multiple times with the service team. They then called mid day to tell me a part was back ordered and that was that. They offered no alternatives, did not try to provide any help such a More

by LOUISDELMONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Seamless, transparent & trustworthy car dealer who made our experience amazing. They went above and beyond the service for the vehicle we purchased. More

by Ssaab35se
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 20, 2024

Professional, helpful with courteous personnel. I would recommend visiting them the next time you are looking for a vehicle. More

by TR.MESSICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

September 19, 2024

Great service, no problems, knowledgeable tech and service writer. ..no B/S and didn't rip me off and changed actual time spent. More

by rblescia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, rblescia! We're always here to help if anything else comes up!

September 19, 2024

Purchased cars there in the past. Best experience we ever had; friendly knowledgeable no pressure & the getting to know booklet is an improvement to the car manual More

by KA1_471
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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