Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,931 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,931 reviews
January 10, 2025
I have always trusted the suggestions that the service department has made over the years. When we moved further away, we tried other dealerships, but they could not match the expertise and customer servi department has made over the years. When we moved further away, we tried other dealerships, but they could not match the expertise and customer service at Faulkner West Chester. We will gladly drive back for any service and maintenance needs! More
by lalere001
Employees Worked With
Bill Kanuika
January 09, 2025
The service overall was ok. The service writer was good. The tech was good until stated that an air bag on the truck was broken when it wasn't. Also, one of the service that The service writer was good. The tech was good until stated that an air bag on the truck was broken when it wasn't. Also, one of the service that was recommended was already done. Recommend that tech look over what service was done before stating things that need to be done. More
by Hickster
Verified CustomerEmployees Worked With
January 04, 2025
Fast and efficient. My service advisor, Rusty, was polite and knowledgeable and kept me informed of the status of my vehicle. My service advisor, Rusty, was polite and knowledgeable and kept me informed of the status of my vehicle. More
by Mom2Rusty
Employees Worked With
January 03, 2025
Always great service at Faulkner GMC West Chester. Been a long time customer, and purchase all my vehicles there! Been a long time customer, and purchase all my vehicles there! More
by ADAVIS2453
January 03, 2025
Professional service with great communication. Very up front with benefits available and cost of any additional work prior to starting. Very up front with benefits available and cost of any additional work prior to starting. More
by CHUCK.DICKHART
Employees Worked With
January 03, 2025
Friendly and professional service from making appointment to arrival and communication while waiting on completion to arrival and communication while waiting on completion More
by GRATKINSON
Employees Worked With
January 03, 2025
I made an appointment to have a new antenna installed l. The old one did not survive a car wash. Lousy design. After 1 1/2 Hour wait I was told they did not have an antenna even though it was what I made t The old one did not survive a car wash. Lousy design. After 1 1/2 Hour wait I was told they did not have an antenna even though it was what I made the appointment for GM same and no idea when they would get one. A wasted two hours. Again appointment was made to put on NEW antenna. I would not have been there if I knew they did not have the part. More
by CHARLIEGIL
Employees Worked With
No one was any help
January 02, 2025
Quick competent service at a fair price. Very happy with the results and will continue to have my vehicle serviced at Faulkner Very happy with the results and will continue to have my vehicle serviced at Faulkner More
by CARRCREW
Employees Worked With
January 02, 2025
This was the second purchase from Faulkner and Tom Delgott. Excellent experience, I travel 60 miles to deal with these folks. Delgott. Excellent experience, I travel 60 miles to deal with these folks. More
by JOHNPHILLIPS55
January 02, 2025
John and the dealership have always been great to work with. Very friendly and easy to deal with. They create product loyalty. with. Very friendly and easy to deal with. They create product loyalty. More
by JED5218
