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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,929 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,930 reviews

January 17, 2025

Lost wheel key cost me a new set on a new 2025 truck. The people are great service is wonderful More

by DOWNINGTOWNWEST215@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your review! We’re sorry to hear about the lost wheel key, but we’re glad to know that our team and service met your expectations. We truly appreciate your understanding and are happy to hear you had a positive experience despite the situation. If you need anything further, don't hesitate to reach out—we're here to help!

January 17, 2025

The service department at Faulkner is excellent. The staff is very professional and courteous. They took care of my vehicle and had it done the same day. More

by KKCJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Cavalcante and Billy Kanuika
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Jan 17, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our service department. Our team strives to provide professional and courteous service, and we’re happy that we were able to take care of your vehicle and complete the work in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

January 17, 2025

Leslie is great to work with. She handles all of my requests, and keeps me informed of progress on my car. The work requested for my car is always done well, and the mechanics k More

by MILLARD.JACKSONIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that Leslie has been a great point of contact for you and has kept you well-informed throughout the process. It’s also great to know that our mechanics have been proactive in ensuring your car stays in top condition. We truly appreciate your feedback and look forward to continuing to serve you in the future!

January 17, 2025

Always dependable to maintain quality workmanship on my vehicle. The staff is always respectful and helpful. More

by BMCQUISTON211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McQuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We’re so glad to hear that you can always count on us for quality workmanship and that our staff consistently provides respectful and helpful service. We truly appreciate your trust and look forward to continuing to take care of your vehicle!

January 17, 2025

Great job doing reoair and the service team was bery friendl. Would definitely recommend to others More

by S.PIKE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jan 20, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that our service team provided friendly and efficient repairs. Your recommendation means a lot to us, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!

January 16, 2025

Antenna replacement was done quickly. And advice given on what not to do now. Like don’t run car thru a car wash, More

by CHARLIEGIL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Cavalcante
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Jan 17, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your review! We’re glad to hear the antenna replacement was completed quickly and that the advice we provided was helpful. Taking good care of your vehicle is important, and we're always here to assist with any tips or recommendations. We appreciate your feedback and look forward to serving you again in the future!

January 15, 2025

Tire sensor and battery needed replaced. Job completed and tire monitoring system seems to be working. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We're glad to hear that your tire sensor and battery replacement were completed successfully and that the tire monitoring system is working as expected. If you have any further questions or need additional assistance, don't hesitate to reach out. We're here to help!

January 14, 2025

Like the people and the service. Love my free car washes! Will recommend Faulkner to my family and friends. More

by CHUCKMC50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Chuck! We're always here to help if anything else comes up!

January 14, 2025

I Always receive exceptional service from these guys. I have a new 2021 pick up truck More

by Stigera08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Stigera! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 14, 2025

The dealership made it easy to schedule and got my truck sorted out quickly with no issues. They handled my needs efficiently and professionally. Rusty did a good job explaining the repair process and what More

by b_sladky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great feedback! We’re so glad to hear that the scheduling process was easy and that your truck was taken care of quickly and efficiently. Rusty will be thrilled to know you appreciated his help in explaining the repair process. We’re happy to have met your expectations and look forward to serving you again!

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