Faulkner Buick GMC West Chester, INC.

long wait; excellent rep Leslie was pleasant and thorough she revivewed the work and cost this was never done in the 2+ years I’ve been at Faulkner; always a long wait almost Leslie was pleasant and thorough she revivewed the work and cost this was never done in the 2+ years I’ve been at Faulkner; always a long wait almost 3 hours More

Great service Leslie and Jim handles all my needs with courteous and professionalism. Jack has handles my service as well and was a pleasure to deal with. Leslie and Jim handles all my needs with courteous and professionalism. Jack has handles my service as well and was a pleasure to deal with. More

Check engine light I scheduled my appointment with Jack Platt. Needed my vehicle checked for a check engine light. Once it was diagnosed he explain the repairs and ho I scheduled my appointment with Jack Platt. Needed my vehicle checked for a check engine light. Once it was diagnosed he explain the repairs and how long it would take. Quoted me an accurate price to do the repairs. My vehicle was completed and back on the road in less than 2 hours. GREAT JOB! More

Timely and efficient We have dealt with Faulkner for a very long time. We trust them and they don’t tell us things that need to be done that are not really needed. We have dealt with Faulkner for a very long time. We trust them and they don’t tell us things that need to be done that are not really needed. More

Unexpected warranty repair I expected to pay a lot for the Reductant fluid heater and found out that it was covered under a warranty. Non the less, the service I received from J I expected to pay a lot for the Reductant fluid heater and found out that it was covered under a warranty. Non the less, the service I received from James Keyser was impeccable. He was excellent in professionalism and took care of my truck the way I wanted it to be treated. I bought my truck used in NJ and wasn’t sure who would be my go to dealer but I found my truck a place to call home! Thank you! More

Great deals and service I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they ha I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they have always taken care of me. I recommend this organization to anyone looking for a GM car or truck. All around great people to deal with. More

Drop off, pick up I had two smallad issues. Set appointment, dropped off, went to work, picked up, it was fixed. That is how it’s supposed to work. Thank you. I had two smallad issues. Set appointment, dropped off, went to work, picked up, it was fixed. That is how it’s supposed to work. Thank you. More

Checking tires for leaks Quick and curtious service Nothing else needs to be said at this time. All employees were friendly I am happy with my service advisor and deal Quick and curtious service Nothing else needs to be said at this time. All employees were friendly I am happy with my service advisor and dealership More

Pre-owned purchase From the initial meeetin, to the test drive, to the trade in, to the Financing, the experience couldn’t have been better. Super attentive service! From the initial meeetin, to the test drive, to the trade in, to the Financing, the experience couldn’t have been better. Super attentive service! More

Service waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say More