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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,056 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,056 reviews
December 12, 2018
Great Experience I could not have had a better experience with the sales team. It was refreshing to have an honest conversation about the value of my trade and the tr I could not have had a better experience with the sales team. It was refreshing to have an honest conversation about the value of my trade and the truck I ended up purchasing. In the end I got a great deal and a new dealership I can trust! More
by RICO3099
Verified Customer
December 12, 2018
Amazing! They got my car in so quick! They kept me updated throughout the process and even got it back to me sooner than they hoped. They also went out and wen They got my car in so quick! They kept me updated throughout the process and even got it back to me sooner than they hoped. They also went out and went over the car to make sure i was completely happy before i left! More
by King3210
Employees Worked With
Michael Dijulio
December 11, 2018
GMC Sierra 1500 engine repair on warranty Excellent service all the way around. Received a rental car with no hassles. Jack Platt in service was excellent. Explained all and was communicati Excellent service all the way around. Received a rental car with no hassles. Jack Platt in service was excellent. Explained all and was communicative throughout entire process. Thank you. More
by Phillybig5
Employees Worked With
Jack Platt
December 11, 2018
Another Jimmy 3rd GMC 2500 Sierra Diesel Denali & 1 Ea. Buick Encore That I Have Purchased from Faulkner West Chester in. The Last 12 Years. . Exellant Buying Exper 3rd GMC 2500 Sierra Diesel Denali & 1 Ea. Buick Encore That I Have Purchased from Faulkner West Chester in. The Last 12 Years. . Exellant Buying Experience With Their Sales Mgmt. & Staff. They Have The Best Service Staff I Ever Dealt With in The Regon. I Will Always Remain a Customer for life More
by GSHERUDA
Employees Worked With
Other Employees :
Tony Mazzola, Karl Graves, Paul Johenning, Jack Platt, Chris Johenning, James Keyser
December 11, 2018
Corvette inspection You guys and gals are AWESOME! Fantastic customer service and pricing. That is why I have been coming to you for years! Love you all! You guys and gals are AWESOME! Fantastic customer service and pricing. That is why I have been coming to you for years! Love you all! More
by ct_stormes
Employees Worked With
Other Employees :
Parts....you guys are great! And checkout...you ladies know how to service., Paul Johenning, Jack Platt, Ted Donnon, James Keyser
December 10, 2018
Excellent service Staff was friendly professional knowledgeable and excellent at their job. Leslie in particular was was extremely helpful. Will return often when neede Staff was friendly professional knowledgeable and excellent at their job. Leslie in particular was was extremely helpful. Will return often when needed. Glad I chose Faulkner More
by scy3bears
Employees Worked With
December 10, 2018
Tires, brakes and struts Jim always handles my service work in an exceptional manner. The service techs communicate when there are issues and perform the service as requested Jim always handles my service work in an exceptional manner. The service techs communicate when there are issues and perform the service as requested and timely. More
by thomas.katich
Employees Worked With
James Keyser
December 07, 2018
Great service Jim and team did a great job to resolve the issue my GMC has in a timely manner. Keep up the good work. Thank you, Tom Jim and team did a great job to resolve the issue my GMC has in a timely manner. Keep up the good work. Thank you, Tom More
by DANDU33
Employees Worked With
James Keyser
December 05, 2018
Service Check-in by the lady was courteous, competent, and helpful. The sign-out lady was also very helpful and pleasant. I like Faulkner ! I would recommend Check-in by the lady was courteous, competent, and helpful. The sign-out lady was also very helpful and pleasant. I like Faulkner ! I would recommend Faulkner service to anyone who appreciates excellent service. More
by JIMPHELAN324
Employees Worked With
December 04, 2018
Service Jack was very courteous and responsive. My repair was under warranty and it was repaired in a timely matter. The shuttle driver was very safe and nice Jack was very courteous and responsive. My repair was under warranty and it was repaired in a timely matter. The shuttle driver was very safe and nice. More
by LEGENDLANDSCAPES
