Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,116 reviews
February 20, 2019
what a wonderful place to do business I needed my vehicle inspected quickly from start to finish I was in and out within a half hour didn't even have time to finish my free hot bag of popc I needed my vehicle inspected quickly from start to finish I was in and out within a half hour didn't even have time to finish my free hot bag of popcorn. leslie was super nice actually all of the service team was. will definitely without a doubt return for service in the future. More
by brodg0
Verified CustomerEmployees Worked With
February 20, 2019
Oil change Jim was so helpful & worked hard to mke our experience the best possible. It was done efficiently & in a timely manner. Leslie made sure my car had be Jim was so helpful & worked hard to mke our experience the best possible. It was done efficiently & in a timely manner. Leslie made sure my car had been started for service. Kim was so nice on the phone & was so helpful in rescheduling my appointment. More
by RICE1018
February 19, 2019
A dealer I can depend on Fast professional service and fair prices . No pressure sales and handled my appointment on time . I wish I used them from day 1 of purchasing my tru Fast professional service and fair prices . No pressure sales and handled my appointment on time . I wish I used them from day 1 of purchasing my truck More
by Jay4robin
Employees Worked With
Jack Platt
February 19, 2019
My radio/navigation screen was freezing and they replaced it My radio/navigation system was not working and they fixed it quickly for me. They ordered a replacement and had my car done the next morning! My radio/navigation system was not working and they fixed it quickly for me. They ordered a replacement and had my car done the next morning! More
by ALLISONOFF
Employees Worked With
James Keyser
February 15, 2019
Quick and reliable! They do the best work and are very reliable. Friendly staff, also! I got new tires but on and my car feels brand new. Very satisfied. They do the best work and are very reliable. Friendly staff, also! I got new tires but on and my car feels brand new. Very satisfied. More
by yehcyllib041017
Employees Worked With
February 15, 2019
5 Star Service At Faulkner Buick, Convenient & Friendly With a quick phone call Faulkner Buick Service Department easily scheduled the routine oil change and tire rotation for my 2018 Encore on the day and With a quick phone call Faulkner Buick Service Department easily scheduled the routine oil change and tire rotation for my 2018 Encore on the day and time most convenient to my own schedule. I drove right up, through the automatic garage doors opening into the sparkling clean Service lane. In just a few steps I was greeted and, giving only my name, in seconds I was checked in for the work to begin. By the time I'd finished the gourmet fresh coffee and delicious buttered popcorn offered in the spacious comfortable waiting area, and had taken a quick look at the array of new Buicks outside in the lot of this beautiful expansive dealership, my car was serviced and ready to go, my few questions were graciously answered, a thumbs up assessment was volunteered of my vehicle's condition and wear after one year and 15,000 miles, and with Service record in hand I was on my way home from the second of two free service appointments included in the purchase of the delightful Encore. So pleasant, so friendly and efficient, no hassles, no long waits. I couldn't help but marvel within that the excellent experience at Faulkner is the same as I recall from purchasing a new Faulkner Pontiac so many years ago, a consistency to be commended with employees to be proud of! More
by BernieB
February 15, 2019
Oil change & inspection Took a little longer than expected, but I was not in a hurry. Jim Keyser is the BEST! He kept me informed and is very thorough and pleasant! Took a little longer than expected, but I was not in a hurry. Jim Keyser is the BEST! He kept me informed and is very thorough and pleasant! More
by DANIELGSALSBURY
Employees Worked With
James Keyser
February 14, 2019
Oil change Lost 2 points for not calling me back on the day I called. Got one back for the great employee that helped get the ice off of my car. Lost 2 points for not calling me back on the day I called. Got one back for the great employee that helped get the ice off of my car. More
by GBARNABLE
Employees Worked With
Jack Platt
February 14, 2019
Really comfortable experience. Very customer friendly! This dealership takes the time to understand your needs and create a win-win solution. Their service department is very good Very customer friendly! This dealership takes the time to understand your needs and create a win-win solution. Their service department is very good at what they do. It’s a pleasure going to the dealer. More
by TR2912
February 14, 2019
Inspection Everyone is very helpful and courteous. I drive an extra 10 miles compared to where I could take my car for service but I prefer Kaulkner. Everyone is very helpful and courteous. I drive an extra 10 miles compared to where I could take my car for service but I prefer Kaulkner. More
by Bigpats
Employees Worked With
Paul Johenning, Jack Platt, Ted Donnon
