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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,892 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,892 reviews

September 27, 2018

Service Great service as always by Jack and the service techs at Faulkner Would definitely recommend for sales and service based upon my experience and and More

by JACK53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Platt
September 25, 2018

Excellent experience! Always a flawless process! Bret helps me get what I need at the price I can afford with no hassle! From selection to signing I always enjoy working wi More

by JESS.VERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Graves
September 25, 2018

THE BEST SERVICE DEPT. Faulkner's Service Dept. is the best. I buy all my cars at Faulkner's. Won't go any where else. Jim Keyser is the best. More

by MARSHA1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keyser
September 24, 2018

Recall notice to fix locking steering. The Service Department was efficient, friendly, and hospitable. JIm Keyser, my Service Manager, did a great job getting me in and out in an hour. More

by suzannejsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keyser
September 24, 2018

Right on time Had my car in for service today. Took it early because I had an appointment afterwards. It was ready 1 1/2 hours early. Fabulous! More

by enochesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cosgrove Tec, James Keyser
September 23, 2018

2018 GMC Acadia Perry was very helpful, and answered any questions I had. They helped me get to the price I was looking for. 10/10 would buy from him again. More

by JRHAMPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with More

by BCLARK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Corcoran, Tony Mazzola
September 22, 2018

Used Silverado When into this dealership to look at a used GMC 4x4 Crew Cab Canyon, which we test drove and was impressed with it. During our "small talk" with our More

by BMORRIS106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Corcoran
September 22, 2018

Car number 3 !!!! My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. More

by nangelucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Corcoran, Karl Graves
September 21, 2018

In past years GREAT this year POOR Service in past 10plus years has always been very satisfactory. Not so this year. I asked to have windshield stickers corrected - couldn’t get done I More

by eireish1
Recommend Dealer
No
Employees Worked With
Leslie Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Faulkner Buick GMC West Chester, INC. responded

We would like to extend our most sincere apologies for the experience that you had at our service department. Please contact us at your earliest convenience so we can address this..

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