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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,893 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,893 reviews
September 29, 2018
Service Sept 27 Service was done promptly and satisfactorily!!! My complaint from the previous visit was addressed by Paul Johenning. He resolved the problem to my co Service was done promptly and satisfactorily!!! My complaint from the previous visit was addressed by Paul Johenning. He resolved the problem to my complete satisfaction. I appreciate his concern and will continue to go to Faulkner for automotive services. More
by Marna
Verified Customer
September 27, 2018
Service Great service as always by Jack and the service techs at Faulkner Would definitely recommend for sales and service based upon my experience and and Great service as always by Jack and the service techs at Faulkner Would definitely recommend for sales and service based upon my experience and and and More
by JACK53
Employees Worked With
Jack Platt
September 25, 2018
Excellent experience! Always a flawless process! Bret helps me get what I need at the price I can afford with no hassle! From selection to signing I always enjoy working wi Always a flawless process! Bret helps me get what I need at the price I can afford with no hassle! From selection to signing I always enjoy working with everyone at Faulkner Buick GMC of West Chester! More
by JESS.VERNA
September 25, 2018
THE BEST SERVICE DEPT. Faulkner's Service Dept. is the best. I buy all my cars at Faulkner's. Won't go any where else. Jim Keyser is the best. Faulkner's Service Dept. is the best. I buy all my cars at Faulkner's. Won't go any where else. Jim Keyser is the best. More
by MARSHA1208
Employees Worked With
James Keyser
September 24, 2018
Recall notice to fix locking steering. The Service Department was efficient, friendly, and hospitable. JIm Keyser, my Service Manager, did a great job getting me in and out in an hour. The Service Department was efficient, friendly, and hospitable. JIm Keyser, my Service Manager, did a great job getting me in and out in an hour. More
by suzannejsmith
Employees Worked With
James Keyser
September 24, 2018
Right on time Had my car in for service today. Took it early because I had an appointment afterwards. It was ready 1 1/2 hours early. Fabulous! Had my car in for service today. Took it early because I had an appointment afterwards. It was ready 1 1/2 hours early. Fabulous! More
by enochesm
Employees Worked With
Steven Cosgrove Tec, James Keyser
September 23, 2018
2018 GMC Acadia Perry was very helpful, and answered any questions I had. They helped me get to the price I was looking for. 10/10 would buy from him again. Perry was very helpful, and answered any questions I had. They helped me get to the price I was looking for. 10/10 would buy from him again. More
by JRHAMPS
Employees Worked With
September 23, 2018
Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with John for years More
by BCLARK12
Employees Worked With
Other Employees :
Matt Corcoran, Tony Mazzola
September 22, 2018
Used Silverado When into this dealership to look at a used GMC 4x4 Crew Cab Canyon, which we test drove and was impressed with it. During our "small talk" with our When into this dealership to look at a used GMC 4x4 Crew Cab Canyon, which we test drove and was impressed with it. During our "small talk" with our sales rep Tom, I mention that we were out shopping for a second car and that I wanted to compare the smaller Canyon to a full size pickup. Well, that led to us looking a two Silverado double cabs long bed pickups. Both trucks were in our price range, so we brought one and the deciding factor was that the older one (2015) was GM Certified, which added some more time to the warranty. And it was RED. Anyway, the whole process a Faulkner was very easy, low key and no pressure. More
by BMORRIS106
September 22, 2018
Car number 3 !!!! My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. My husband and I on the other hand have been with Toyota for years, and after witnessing the fabulous deal Mom received, think a switch might be considered in the near future... More
by nangelucci
