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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,775 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,775 reviews
November 01, 2018
Always friendly! I wouldn't think to go anywhere else. When I arrived, I was met at my car with a big smile. Everyone I have ever encountered at Faulkner has always I wouldn't think to go anywhere else. When I arrived, I was met at my car with a big smile. Everyone I have ever encountered at Faulkner has always been pleasant, professional and courteous. More
by CR
Verified CustomerEmployees Worked With
November 01, 2018
Diagnostic and repair Jack was great. Kept me informed, let me drop it off the night before an early drop off early for an early appointment, and got my car back to me bett Jack was great. Kept me informed, let me drop it off the night before an early drop off early for an early appointment, and got my car back to me better then when I left it. More
by Mjboniface
Employees Worked With
Jack Platt
November 01, 2018
Incredible customer service They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. More
by Lovemysilverado
Employees Worked With
Jack Platt
October 31, 2018
Internet Sales team Internet sales team is clueless!!!! Many Thanks to Hugh G (sales mgr) for making the deal happen and to Daniel J for wrapping up the paper work. Good Internet sales team is clueless!!!! Many Thanks to Hugh G (sales mgr) for making the deal happen and to Daniel J for wrapping up the paper work. Good guys both! More
by MAJWARRS
Employees Worked With
Daniel Johnston, Hugh Gillespie, Matt Corcoran, Melissa Carpenter , Melanie Laird
October 31, 2018
Good service I just purchased my 2015 GMC Terrain a little over 3 months ago and have had to take it back toFaulkner GMc twice because of the check engine light co I just purchased my 2015 GMC Terrain a little over 3 months ago and have had to take it back toFaulkner GMc twice because of the check engine light coming on. They take it right in and have fixed the problem( for the time being) but it has been an inconvenience being that you should not have so many problems so early on. I'm hoping this will be it. Besides these problems they are helpful and get the job done quickly More
by JODIMCVEY
Employees Worked With
Other Employees :
Paul Johenning, Jack Platt, Ted Donnon, James Keyser
October 31, 2018
Great as always Always get you in right away and never any hassle. Jack Platt is my Service leader and he is great, courteous, and friendly. Will go back every time. Always get you in right away and never any hassle. Jack Platt is my Service leader and he is great, courteous, and friendly. Will go back every time. More
by FORECONGLB
Employees Worked With
Jack Platt
October 31, 2018
Great experience! Both John the manager and Magali the salesperson were a pleasure to work with. They were well informed and made the experience easy and pleasant. Both John the manager and Magali the salesperson were a pleasure to work with. They were well informed and made the experience easy and pleasant. More
by DAVID@MURTASCABINETRY.COM
Employees Worked With
October 30, 2018
A quick and professional job. From the call to set up the appointment until the moment I drove off the lot I knew everyone was a professional and my vehicles service would be done From the call to set up the appointment until the moment I drove off the lot I knew everyone was a professional and my vehicles service would be done right. More
by njee2000
October 29, 2018
Super work Warranty work was completed as needed and at same time oil was changed and tires rotated I wasn't charged for any services. Very good work done.. Warranty work was completed as needed and at same time oil was changed and tires rotated I wasn't charged for any services. Very good work done.. More
by LUMCO
Employees Worked With
Jack Platt
October 29, 2018
Great service Great team, friendly service, and fast. There was a recall on my vehicle, I called and they got me in for an appointment within days. They approximate Great team, friendly service, and fast. There was a recall on my vehicle, I called and they got me in for an appointment within days. They approximated service to take an hour and it did. More
by JSTUTZMA
Employees Worked With
