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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,827 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,827 reviews
January 18, 2019
Jim is the best! Jim keyser always takes time to explain what service needs to b done & sees that its done correctly & in a timely manner. Hes always so busy, but is s Jim keyser always takes time to explain what service needs to b done & sees that its done correctly & in a timely manner. Hes always so busy, but is slways patient with me. More
by Betsy
Verified CustomerEmployees Worked With
James Keyser
January 17, 2019
Outstanding Service You will never be disappointed when getting your vehicle serviced at Faulkner Service Department of west Chester,There customer is there #1 priority,I You will never be disappointed when getting your vehicle serviced at Faulkner Service Department of west Chester,There customer is there #1 priority,I can tell you that from experience,they definitely go out of there way to please,I'll recommend them to all my friends. More
by FRED.DAIUTO
Employees Worked With
John,the Tech., Jack Platt
January 17, 2019
Great People From the moment I walked in I could tell this wasn't your normal dealership. Super customer service brought by genuine people, kudos to the Faulkner f From the moment I walked in I could tell this wasn't your normal dealership. Super customer service brought by genuine people, kudos to the Faulkner folks! More
by Mike K.
January 17, 2019
State inspection High prices for a ball joint replacement that was 100% more than what others charge, verified by checking other sources. High prices will drive this c High prices for a ball joint replacement that was 100% more than what others charge, verified by checking other sources. High prices will drive this customer away. More
by Jhg1954
January 17, 2019
Routine maintenance Car brought in for oil change, tire rotation and a new battery. They suggested doing a state inspection that was not due till March. During the insp Car brought in for oil change, tire rotation and a new battery. They suggested doing a state inspection that was not due till March. During the inspection they said the windshield wipers needed to be replaced to pass. I didn’t realize the high cost. The service took over 2 1/2 hours More
by Bobby
Employees Worked With
Jack Platt
January 16, 2019
2017 Sierra service Thanks to Jim - great work and great communication. And appreciate the follow up and thoroughness. I will be sure to bring my other vehicles in as we Thanks to Jim - great work and great communication. And appreciate the follow up and thoroughness. I will be sure to bring my other vehicles in as well. More
by jeffbensonjr
Employees Worked With
James Keyser
January 16, 2019
Great Service Great People I actually showed up a day early and they took me in anyway. The total was the estimate I was given. They are Pros! I will recommend them to my frien I actually showed up a day early and they took me in anyway. The total was the estimate I was given. They are Pros! I will recommend them to my friends. More
by SJDIRUSCIO
Employees Worked With
Jack Platt
January 15, 2019
completely professal, no hassel or pressure I got the car I wanted, the price I wanted and spent 2 hrs total. Great way to buy a car. Magali Declet was a total pleasure to deal with. I got the car I wanted, the price I wanted and spent 2 hrs total. Great way to buy a car. Magali Declet was a total pleasure to deal with. More
by FORGO8
January 15, 2019
2013 Volvo XC 70 Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulk Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulkner in August/2018 and needed to do routine maintenance. More
by lundy206
Employees Worked With
Jack Platt
January 14, 2019
It was ok The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the se The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the service bay, and bc I didn’t know the exact mileage on my car or whether I needed the GMC mailer to get the “everyday low price” for oil change. She just kept looking at me like I was so dumb- even sort of rolled her eyes and laughed at me. It struck me as so bizarre. My husband usually brings my car in- and will from now on. More
by stephaniecorfee
Employees Worked With
No idea
