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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,825 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,825 reviews

March 07, 2019

After 65 years of buying cars, Faulkner rates very high From entering Faulkner unannounced, both my wife and I were welcomed with open arms by everyone. It couldn’t have been any better as we drove away wit More

by FAMEONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Johnston, Joe Demarco
March 07, 2019

Car insoection The staff is always helpful and courteous.. everyone speaks facility is clean .. service personnel that lesilie is always informative she’s a pleasur More

by ANTMAN1053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

The best we've ever dealt with LESLIE IS THE BEST SERVICE WRITER IN THE BUSINESS . She's kind, fun and knows her job. Always ready to assist you. She's always goes out of the way to More

by Rich and sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Happy driver Rarely fill out surveys, But... I am so happily satisfied with my car and my service experiences at the dealership! Shout out to John and Joe, working More

by ednaminta48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Demarco
March 06, 2019

Awful Service First and last time I will ever go to this dealership. Service tech was awful to the point even other customers waiting for their vehicles jaws dropp More

by Cuse44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jack Platt
Apr 04, 2019 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Faulkner we take customers reviews very seriously, Please call at 610-436-5600. We look forward to working together with you to come up with a resolution.

March 01, 2019

Excellent customer service Magali has terrific customer service skills. She was friendly from our first contact and put me at ease immediately. She was knowledgeable about the More

by STEELERSGIRL8373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

New Car Purchase I was very satisfied with the service from Perry Bonifazi. After finding out the car we were interested in was not available yet, he helped us find More

by Jerry R Poore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Graves
February 28, 2019

Body shop Mike was very helpfull and professional thru my whole experience with my repair of my Cadillac ATS. I will be using the service center this Saturday f More

by Wildone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure my body tech , Michael Dijulio
February 26, 2019

Great Experience They fixed my car and had it back to me in less than a week, quality of work looked great, Michael Dijulio was super friendly and very easy to work wi More

by JJurata2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dijulio
February 26, 2019

The price was excellent and the timing was even better This is a great place. The people were friendly and the prices were great. I would definitely go back. I would recommend to my friends and family. More

by daniellemonroe86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
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