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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,827 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,827 reviews
March 19, 2019
Great Service Had my oil changed. It was done quickly and the service department employees was very friendly. Great service department!:) nice waiting area with sn Had my oil changed. It was done quickly and the service department employees was very friendly. Great service department!:) nice waiting area with snacks and coffee. More
by JBW534
Verified CustomerEmployees Worked With
James Keyser
March 19, 2019
Excellent customer service Fast, professional and informative. Great work. Very impressed with professional and courtesy. Hard to find this in business anymore and is important Fast, professional and informative. Great work. Very impressed with professional and courtesy. Hard to find this in business anymore and is important to consumers. Thank you Bill Weber was the one that helped me but his name is not listed More
by Mnd2vb
Employees Worked With
Bill Weber
March 15, 2019
Top shelf service dept Quickly resolved a recall item, Jim was excellent. Entire staff seemed to have best interest of customer in mind. Shop is very clean, mechanics are Quickly resolved a recall item, Jim was excellent. Entire staff seemed to have best interest of customer in mind. Shop is very clean, mechanics are knowledgeable. Everything you would want in a service dept. More
by Mike G
Employees Worked With
James Keyser
March 14, 2019
Repairs to vehicle exterior Repairs were completed to remove dents and scrapes from the driver side exterior of my vehicle. All collision center employees I dealt with were helpf Repairs were completed to remove dents and scrapes from the driver side exterior of my vehicle. All collision center employees I dealt with were helpful and friendly and repairs were completed in a timely manner. More
by grtatlow
Employees Worked With
Dave Neuhof, Michael Dijulio
March 13, 2019
A dealership that cares. I was very pleased with the service of this dealership. Everyone including my salesman Brady was respectful. Brady was not your typical pushy salesman I was very pleased with the service of this dealership. Everyone including my salesman Brady was respectful. Brady was not your typical pushy salesman, he acted as if he was also a customer. After I purchased the used truck, I noticed the owners manual and spare tire kit was missing. Brady sent them to me at no charge and has been following up each week to make sure I am enjoying the truck. Highly recommend! More
by Longbedgmc
Employees Worked With
Brady Collins
March 13, 2019
Very friendly and thorough! As fate would have it, i was originally looking at a different Regal at this dealership when it sold. Feeling discouraged, i almost gave up looking w As fate would have it, i was originally looking at a different Regal at this dealership when it sold. Feeling discouraged, i almost gave up looking when Melanie, their online sales rep recommended another Buick regal and i knew it was the car for me. Once at the dealership I had the pleasure of working with Joe Demarco. He was friendly, listened and very knowledgeable. I would highly recommend him to anyone. Between Melanie, Joe, and Karl in Finance, i was well taken care of and they helped me understand the entire process. Its been about 3 weeks now and i am very happy with my car. More
by Madmax
Employees Worked With
Melanie Laird, Karl Graves, Joe Demarco
March 10, 2019
2016 Corvette Great experience! Everyone worked to get us a great deal, and make sure the experience was positive. I couldn't have asked for a more knowledgeable g Great experience! Everyone worked to get us a great deal, and make sure the experience was positive. I couldn't have asked for a more knowledgeable group of people. It was a pleasure working with Joe he knew the car inside and out and Mike worked with us to make sure we were happy with our deal. Karl made the paperwork fast and painless. couldn't be happier. Thank You! More
by Rich79ta
March 10, 2019
2014 SRX I had a great experience with Faulkner GMC of West Chester. It was my first time there and will definitely return, I will recommend Joe and Faukner to I had a great experience with Faulkner GMC of West Chester. It was my first time there and will definitely return, I will recommend Joe and Faukner to anyone I know looking for a used or new vehicle. Joe was knowledgeable and took time to follow up a couple times after my purchase to ask about my satisfaction with the car. Tony got me through the paperwork very fast. Than you guys very much More
by wardy
Employees Worked With
Tony Mazzola, Joe Demarco
March 09, 2019
Everyone from sales to finance was awesome! Friendly dealership! They know their inventory and are a pleasure to work with. They really go out of their way and I am a pretty picky customer!! Friendly dealership! They know their inventory and are a pleasure to work with. They really go out of their way and I am a pretty picky customer!! More
by Kim
March 09, 2019
Fantastic Service ! Brought my 2017 Gmc Sierrra in for its routine maintence. Quick service, professional, and truck was returned washed of salt. Great experience from st Brought my 2017 Gmc Sierrra in for its routine maintence. Quick service, professional, and truck was returned washed of salt. Great experience from start to finish ! More
by ROB.NICCI
Employees Worked With
