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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,715 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,715 reviews

December 21, 2024

Faulkner got me in immediately when I got a nail in my tire. They were courteous, kind and took care of my issue and had me on my way. More

by BBRADY728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

I have bought multiple cars at Faulkner since the 90’s. Always the best in sales and service More

by DEBBIEPADEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Good scheduling, vehicle serviced, and recommendations offered. Thanks Takia and Vince for your service towards excellence. More

by BRIAN.SPROWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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December 19, 2024

2nd oil change on our one year old car. 2nd problem. After first oil change our car had an oil leak due to “Faulty O ring.” We needed to bring our vehicle in before next oil change was due More

by snjmarino
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know any names but people were. Fine
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December 18, 2024

Always very professional and courteous. The service is excellent and the vehicle is always ready when promised. More

by KKCJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Dec 18, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our service. Our team strives to maintain professionalism and ensure everything is ready on time for you. We look forward to serving you again soon!

December 18, 2024

We always have a positive experience when we come for service. St the dealership. That’s one of the reasons we continue to come to Faulkner. More

by WALLER.VALERIE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in Faulkner! We're so glad to hear that you always have a positive experience with us. We truly appreciate your loyalty and look forward to providing you with excellent service for many years to come!

December 18, 2024

My service was handled in a timely manner. Customer service was outstanding. I was informed of all that was done and offered the special price. More

by PAMCRENSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Calvalcanti
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Dec 18, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 15, 2024

The service provided was prompt, courteous and professional. Very happy with it. Thank you from a satisfied customer. More

by mjjmsimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Dec 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 14, 2024

Great people with attention to customer service and overall excellent customer experience. I would recommend this team to anyone that is looking for a new GMC product! More

by PETERS.JONATHANW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - Finance
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Dec 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

December 13, 2024

Oil change and multi point inspection on my new Canyon truck. Completely satisfied and communication was terrific. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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