
Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,931 reviews
They all do great work, ended up doing much more than we thought we needed. ...so, was a bit costly. Like they rotated my tires for $42 but I hadn't asked them to do it. thought we needed. ...so, was a bit costly. Like they rotated my tires for $42 but I hadn't asked them to do it. More
My experience is very good when I called them to let them know that something was wrong with my car. They understood and scheduled me to come in to get the service done. They finished it within that day and know that something was wrong with my car. They understood and scheduled me to come in to get the service done. They finished it within that day and I was back on the road the next day. More
Leslie is the best! She was able to get my car on a Friday before the holiday weekend!! She was able to get my car on a Friday before the holiday weekend!! More
Horrible experience, first the wrong parts were replaced, engine wire harness was not secured and in danger of rubbing against the pulleys. They resolved the issue and now my skid plate is missing with strip engine wire harness was not secured and in danger of rubbing against the pulleys. They resolved the issue and now my skid plate is missing with stripped threads in the frame, and the oil level sensor was not plugged in. Also the trans fluid was not topped off after line replacement, and the left front ball joint but was not completely tight. More
The body shop and Dan Mc did an excellent job on repairing my Mustang's damaged rear bumper. Dan also went above and beyond expectations in taking care of communications with the insurance company repairing my Mustang's damaged rear bumper. Dan also went above and beyond expectations in taking care of communications with the insurance company and also getting me back and forth to home. Faulkner is highly recommended for body shop repairs on ANY model vehicle. More
For over 26 years we have purchased GMC vehicles and have had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers More
We had a wonderful experience! From speaking with Meredith over the phone and working with Adam and Justin in person, we really couldn’t be happier with the service and purchase of From speaking with Meredith over the phone and working with Adam and Justin in person, we really couldn’t be happier with the service and purchase of our new vehicle! More
The service department at Faulkner is very knowledgeable and we trust their recommendations. There was an issue with the auto start/stop that was resolved that we didn’t inform them about. We moved an hour and we trust their recommendations. There was an issue with the auto start/stop that was resolved that we didn’t inform them about. We moved an hour away and have tried service at other Buick dealerships, but we drive back to West Chester because of the level of service and quality we have received in the past. More
TJ was helpful and professional. He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their a He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their automobiles. More