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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,781 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,781 reviews

February 01, 2025

Very easy to work with. Great communication. Friendly. Efficient. Understood my challenging situation and explained everything thoroughly. More

by SSICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

Great service. I showed up early and someone unlocked the door to guide me where to go (first time). The timing and experience was seamless. More

by JOHNKANE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi John, thank you for sharing your experience! We’re so glad to hear that your visit was seamless, and we’re happy we could assist you right from the start. It’s great to know that our team made your first visit easy and welcoming. We look forward to serving you again!

January 30, 2025

Professional, friendly and like working with Vincent. Work was finished while waiting and did not take long. More

by TFILLIPPO
Recommend Dealer
Yes
Employees Worked With
Vincent
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Jan 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're so glad to hear you had a positive experience with Vincent and that the work was completed quickly. We always aim to provide professional and friendly service, and it's awesome to know we hit the mark. Hope to see you again soon!

January 30, 2025

Leslie always ih helpful and explains everything. She even took pictures of my worn tires More

by PHILIPAULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear Leslie provided excellent service and took the time to explain everything to you. It's great that she went the extra mile by showing you pictures of your worn tires. We really appreciate your trust and look forward to assisting you again in the future!

January 29, 2025

Very good service. Communication is awesome. I like how they send videos of them working on my vehicle and gives me an update on what is going on. More

by DONNAJ037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Donna! Please let us know if we can do anything else to help!

January 28, 2025

From the beginning the service was straight forward and timely . Focused diagnosing the root cause to find the correct fix. More

by F.TAMMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We’re glad to hear that the service was straightforward and timely, and that we were able to focus on diagnosing the root cause to find the right fix. Your satisfaction is important to us, and we’re happy we could meet your expectations. Looking forward to assisting you again in the future!

January 26, 2025

I always feel confident leaving my car in Faulkner’s hands. They know their stuff! More

by mccluskey_patbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review! We’re so glad to hear that you feel confident leaving your car with us. Our team takes pride in knowing our stuff and providing you with the best service possible. We appreciate your trust and look forward to assisting you again soon!

January 26, 2025

Great experience Adam and John are gentlemen. Stick to their word. Very good trade in number and a very good purchase number. Wasn't planning at all on buying a GMC but the deal was too good a More

by HERMANHERSHEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We’re so glad to hear that Adam and John provided you with such a positive experience. It’s awesome that the deal worked out so well, even when you weren’t planning on buying a GMC! We really appreciate your kind words and are thrilled you had a great experience with us. Enjoy your new ride!

January 26, 2025

Great dudes, super easy to deal with. Thanks guys. I would def recommend this place to everyone.zero Hassles More

by LUKEDUKE916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 26, 2025

Great customer service and attention to customer needs. Sales took time to find us the right vehicle at the right price and then arranged for all paperwork to be done in advance before finalizing the tran More

by AMANDABURNS56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review, Amanda! We’re so glad to hear that our team took the time to find the perfect vehicle for you and made the paperwork process smooth and efficient. We always aim to make car buying as easy and stress-free as possible, and we’re happy we succeeded in providing you with a great experience. We appreciate your feedback and look forward to working with you again in the future!

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