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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,893 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,893 reviews

April 02, 2025

The service group is very good and knowledgeable They made it easy for me and kept me informed what was needed. More

by KKCJOE
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
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April 01, 2025

My experience was not a good one! Since the purchase I've been bringing my car there to get serviced. I had an issue with a whistling noise; was told it was the breaks (paid to have t More

by GWHITE423
Recommend Dealer
No
Employees Worked With
Perry (who sold me the car) Vincent (the mechanic who worked on my car)
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April 01, 2025

The service was great and John was great to work with. He explained everything in detail. More

by CLEARKAT9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We're so glad to hear that John provided you with excellent service and took the time to explain everything thoroughly. We truly appreciate your kind words and look forward to assisting you again in the future!

April 01, 2025

Great service always! . This is my preferred place for all of my Buick and GMC service needs! More

by donnashaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Donna! We truly appreciate your loyalty and are thrilled to be your preferred service provider for all your Buick and GMC needs. It's always a pleasure to serve you, and we look forward to continuing to provide you with top-notch service!

April 01, 2025

Always top notch. Everyone goes above and beyond to help and answer questions I would start at Faulkner to get my next car More

by SUZYDEGEORGE
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
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Apr 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that our team consistently provides you with excellent service. We truly appreciate your trust in us, and we look forward to helping you with your next car purchase!

March 30, 2025

Greeted promptly and with a friendly smile, all my questions were answered, my wait time was minimal, comfortable customer waiting area, and I’m very satisfied with the work that was done. More

by jhuber982
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We're so happy to hear that you felt welcomed and comfortable during your visit. It's great to know that all your questions were answered and that you were satisfied with the work done. We truly appreciate your feedback and look forward to seeing you again in the future!

March 30, 2025

Everybody was great! Everyone worked very well together and everyone was very fast at there jobs very good experience for me buying my first new car ever More

by KROHKOLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that your first new car buying experience was a great one. It’s awesome to know that our team made everything smooth and fast for you. We’re honored to have been part of such an exciting moment and wish you many happy miles in your new car!

March 29, 2025

Very professional and extremely helpful. The guys in the body shop are awesome and helpful More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Tom! We're so glad to hear that you had a positive experience with our team. Our body shop crew will be thrilled to hear your kind words. We truly appreciate your feedback and look forward to assisting you again in the future.

March 28, 2025

Great job runs so much better Never expected the change in performance From engine and trans. More

by DEMARSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Cavalcante
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Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your fantastic review! We’re thrilled to hear that you noticed such a positive change in your vehicle's performance. It’s always great when our work makes such a difference. If you need anything else in the future, don't hesitate to reach out. We’re here to help!

March 28, 2025

Rusty kept me informed of what was going on. He was very attentive and answered all my questions. It was a great experience and I would recommend your dealership to my friends and family! More

by DCELISON
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
Report | Print
Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We’re so glad to hear that Rusty provided excellent service and kept you informed throughout the process. It’s great to know that you had a great experience with us, and we truly appreciate your recommendation to your friends and family. We look forward to serving you again in the future!

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