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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,053 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,053 reviews

July 04, 2025

Vince did a great job of taking care of the issues with my truck. Kept me well informed. More

by Lovemysilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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July 02, 2025

They were fast and updated me along the process. They called to let me know it was done. More

by Brendan Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Klos
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Jul 03, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Brendan, for the great review. We're glad to hear our team kept you updated and made the process quick and easy. We appreciate your business and look forward to helping you again in the future.

July 02, 2025

Great service. Good communication and completion when promised. Rusty responsive and professional. Confidently can recommend Faulkner service. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words and recommendation. We're glad to hear you had a great experience with our service team and that Rusty provided professional and responsive care. We truly appreciate your confidence in us and look forward to assisting you again in the future.

July 02, 2025

The online scheduling tool had some display issues on a PC, and it would be beneficial to see/book appointments if waiting through the tool. Working with Patrick great! He took the time to explain what w More

by WEBADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Klos
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Jul 03, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your thoughtful feedback. We appreciate you bringing the online scheduling issue to our attention—we're looking into it so we can improve the experience for all our customers. We're also glad to hear Patrick took the time to walk you through the repair and that you felt confident in the work completed. It's great to know our team made you feel welcome throughout your visit. Thank you again for choosing us, we look forward to seeing you next time.

July 02, 2025

Tom was very friendly courteous had answers to all the questions very satisfied and love my car 😊 More

by OLSENLUCY26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Lucy! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 02, 2025

The dealer scheduled me quickly and got me in and out as scheduled. No hassles, very efficient. More

by b_sladky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Jul 03, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback. We're happy to hear your visit was quick, hassle-free, and right on schedule. We appreciate your trust in us and look forward to serving you again.

July 01, 2025

It was an easy process, booked my appointment online, then was able to drop off the car and Rusty called when completed. More

by Bgklimek
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
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Jul 01, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to share your experience! We're glad to hear the process was smooth and convenient for you—from booking online to drop-off and pickup. Rusty and the team appreciate the shoutout and were happy to assist!

July 01, 2025

Just purchased new vehicle from Brett Paden and the experience was great. Brett was very professional and knowledgeable. Would confidently recommend Brett and Faulkner GMC, West Chester, PA. More

by SHELBELLDANIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Daniel, Thank you so much for the great review! We’re thrilled to hear you had such a positive experience working with Brett on your new vehicle purchase. He truly takes pride in offering knowledgeable and professional service, and we’re glad that came through. We appreciate your recommendation and are grateful you chose Faulkner GMC of West Chester. Enjoy your new vehicle, and don’t hesitate to reach out if you ever need anything down the road!

July 01, 2025

The service I continue to receive at this dealership is nothing but the ABSOLUTE BEST!! More

by JELALIA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Jelalia! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 30, 2025

This is my third vehicle purchase from Brett and the team at Faulkner. Always a great experience and extremely fair deal! Thanks Brett! More

by DJ.HERR10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you DJ for your continued trust and support. We’re thrilled to hear that Brett and the team delivered another great experience and fair deal. We truly appreciate your loyalty and look forward to helping you with your next vehicle when the time comes. Enjoy your new ride

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