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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,936 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,936 reviews

April 24, 2025

Got me in last minute, friendly, great service All stages of the appointment: booking, checking in, the actual work, and check out were great More

by MELISSADELMORO
Recommend Dealer
Yes
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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much, Melissa. We are happy we could fit you in and that every part of your visit went smoothly. It is great to hear that you had a positive experience from start to finish. We appreciate your kind words and hope to see you again next time.

April 24, 2025

Traveled 40miles to purchase the car. They made buying a car fun again. They are the best. More

by TROB9696
Recommend Dealer
Yes
Employees Worked With
Brett and Justin
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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for making the trip to see us. We are so glad to hear that we could bring the fun back into car buying. Your kind words mean a lot and we are grateful for the opportunity to work with you. Enjoy your new ride and come see us anytime.

April 24, 2025

We had a great experience with everyone at Faulkner. Perry came highly recommend to us from family and made the buying experience very simple and went out of his way to get us the car we wanted. More

by KEEGANM77
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Bonifazi
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April 24, 2025

It is so convenient to be able to text your advisor since the beginning. Vincent was super prompt with notifications. He was also thorough and I appreciate that. He was so patient and willing to answer my qu More

by Doreidigonzalez
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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April 24, 2025

No problem with the dealer. My problem is with the manufacturer. The recall for rear wheel lockup in my view doesn't fix the problem. It was nothing but a software change that l More

by gcmeyer54
Recommend Dealer
Yes
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April 23, 2025

Capable trust patient Wish financing had Been explained more clearly to me!!! Still not sure where all money went and how much the extra insurance I took with Cory actually is. More

by OKIE19968
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Bonifazi
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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience. We truly appreciate your trust in us and are glad to hear you felt supported by our team. That said, we’re sorry to hear the financing details weren’t as clear as they should have been. Your understanding is very important to us, and we’d be more than happy to go over everything with you to make sure all your questions are answered. Please don’t hesitate to reach out — we’re here to help!

April 23, 2025

They all do great work, ended up doing much more than we thought we needed. ...so, was a bit costly. Like they rotated my tires for $42 but I hadn't asked them to do it. More

by hjshade99
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback. We’re glad to hear you were happy with the quality of the work, though we understand your concerns about the additional services. We always aim to be thorough and helpful, but we truly appreciate you pointing this out. Your experience matters to us and we’ll use your feedback to improve communication moving forward. Please don’t hesitate to reach out if you have any questions or if there’s anything we can do for you.

April 23, 2025

There should not be a minimum. These guys were great. Would buy from again period More

by MIKE.MCDONALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thanks so much, Mike! We’re glad you had a great experience — it means a lot to us. Looking forward to helping you again anytime!

April 22, 2025

Leslie is the best! She was able to get my car on a Friday before the holiday weekend!! More

by christine.dunn2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much, Christine! We're thrilled to hear that Leslie was able to get your car taken care of just in time for the holiday weekend. We truly appreciate your kind words, and we'll be sure to pass along the compliment to Leslie. If you need anything else, we're here to help!

April 22, 2025

Quick, kind, very friendly The lady in the front was quick and very respectful, she helped me get my truck back and was on my way after payment. More

by xmonzua
Recommend Dealer
Yes
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Apr 22, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave such a great review! We're so glad to hear your experience was quick, friendly, and respectful. Our front desk team works hard to make every visit smooth and stress-free, and it’s great to know she was able to help you get your truck back and on your way without a hitch. We truly appreciate your kind words and hope to see you again—under better circumstances next time!

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