Fathers & Sons Kia of West Springfield

I had a great experience with Joe Foley at Kia of West Springfield. He was very pleasant and down to earth. I did not feel pressured after I left on my first visit to the dealership for a test drive. I wa Springfield. He was very pleasant and down to earth. I did not feel pressured after I left on my first visit to the dealership for a test drive. I was told to come back when I was ready and we would make a deal. I shopped around and about a week later I came back in to talk with Joe. I choose a 3 year lease due to the affordability. I had a budget to stick to and Joe helped me stay within that budget. We took care of all the paperwork that day within a few hour and about 3 days later I went back to pick up my car. I have been enjoying my new 2012 Kia Optima. More

Dealership was easy to work with, low pressure and extremely competitive. Pricing was competitive enough to buy a car 30 miles from home when there was a local dealer within 5 miles. All phases buying extremely competitive. Pricing was competitive enough to buy a car 30 miles from home when there was a local dealer within 5 miles. All phases buying this car were atypical from your usual expectations. More

More than happy with the vehicle I purchased. Tony was very helpful. I was rather disappointed by how little they offered me for my trade, but otherwise exactly what I would want in a car purchase. very helpful. I was rather disappointed by how little they offered me for my trade, but otherwise exactly what I would want in a car purchase. More

The overall experience with Fathers & Sons Kia Of The overall experience with Fathers & Sons Kia Of West SPFD was very good. There was an immediate response to my first inquery. Our(my wife and I) on The overall experience with Fathers & Sons Kia Of West SPFD was very good. There was an immediate response to my first inquery. Our(my wife and I) online/ phone and personal contact with Angelica Gonzalez went very well, we were very please with her willingness to go the extra mile for us. I would definetly recommend Fathers & Sons Kia of West SPFD and their online Sale Rep. Angelica Gonzalez. Len Camano More

Even though we already knew that we were going to buy a white KIA Rio 5-door automatic, Tony made the purchase a pleasant experience. Buying a new car is a very stressful endeavor because of the amount of white KIA Rio 5-door automatic, Tony made the purchase a pleasant experience. Buying a new car is a very stressful endeavor because of the amount of money and the expectations placed on the automobile's longevity. Being KIA owners, we knew that purchasing another KIA was the right thing to do, but Tony pointed out aspects of the KIA Rio that we were unaware of making it even more appealing to us. Tony treated us with respect and his friendly attitude put us at ease. We were able to relax and enjoy our purchase. It may be another 10-years before we buy another KIA (what can I say – the vehicles last!), but I think you know what we will be buying in the future. Again, my hats off to Tony. He made the experience a pleasurable one. We feel we left the lot with the right car for us and our needs. More

If it wasnt because you rsales lady angelica did a great job i wouldnt have bought a car. Your sales manager and your finance manager where really rude. job i wouldnt have bought a car. Your sales manager and your finance manager where really rude. More

Lee went out of his way to find the dark cherry color that I so desperately wanted since it wasn't in stock. He also handled transferring everything over from our old vehicle so we didn't have to take t that I so desperately wanted since it wasn't in stock. He also handled transferring everything over from our old vehicle so we didn't have to take the time to go anywhere else. More

The Sales and Service Team was very Friendly, Professional and the purchase of my new KIA Soul was a fast and was a great experience. Professional and the purchase of my new KIA Soul was a fast and was a great experience. More

This was my first car buying experience, and Joe made it a smooth process and did everything he could to make things quick and easy for me. I probably wasn't the easiest customer to deal with, but Joe was a smooth process and did everything he could to make things quick and easy for me. I probably wasn't the easiest customer to deal with, but Joe was always available to talk and help things move along. Thanks! Would recommend this dealer to others! More

Lee was a very good salesman. He said all the right things and was very friendly. In dealing with other car dealers in the past, I figured my experience here would be the same, once the salesperson sel things and was very friendly. In dealing with other car dealers in the past, I figured my experience here would be the same, once the salesperson sells you the car it's a different story. I have to say that I was completely wrong. I had a rather large scratch on the bottom of my front bumper that I didn't notice right away and when I brought it to Lee's attention I was expecting some kind of hastle and he was nothing but professional and very helpful. He also helped me with getting some money credited back to my credit card when he could have just sent me to the finance person who I originally dealt with on this. This is my 5th car from a car dealer and I have never had an experience with a sales person like Lee. More