Farris Motor Company

Ridiculous I will never do business with this dealership again... I bought a car there last year and got a letter from the bank saying that I needed to contact m I will never do business with this dealership again... I bought a car there last year and got a letter from the bank saying that I needed to contact my dealer for a refund for my GAP insurance. I have, for months, called to get more information about this and honestly it seems as if they just want to keep the funds. I have called, left messages, and spoke to several people about this and cannot get a solution. The guy I spoke to, Randall, was short with me and getting annoyed with my questions but he should understand that I'm simply trying to get an answer. I don't understand what "she has pulled my file" means...I called for the owner "Jason" and got a call back for the same guy who was rude so I'm assuming the "dealer foooooor the people" doesn't care about the people. More

More than a car dealership We went in with no expectations, our credit use to be really good but our little girl had to have surgery and emergency care, all the hospital bills a We went in with no expectations, our credit use to be really good but our little girl had to have surgery and emergency care, all the hospital bills and doctor bills pilled up and our credit was ruined, in just 6 short months. Mr. Farris called and got someone to take a chance on us. They got our payment where we needed it. I honestly didn't think it would happen. it took a while, but we drove off with a brand new 2016 Jeep Patriot. It's our first ever New vehicle, the last car we bought a year and a half ago was a used one from another car place we got screwed over which is why we needed something else. More

Unprofessional Business Practice! After viewing a car on Autotrader, I contacted the dealership. I was told that they would hold the car until I could get there because I live over two After viewing a car on Autotrader, I contacted the dealership. I was told that they would hold the car until I could get there because I live over two hours away. The salesman took down my name, number, and time I would be arriving in order to be sure she would be ready for me. After traveling for two hours, I am led out to the lot and they can't find the car. The salesman I had previously talked to had left for the day! After awhile, they discover that it had been sold an hour ago! They had taken my name and number so they didn't even bother to call me and save me my time and gas while on the way! This is not to mention the fact that I was lied to and misled that the car was being held until I could get there. This is ridiculous and very poor business! They did offer to fill my car up before leaving...really?! Ten dollars for over four hours of my time after you lied. They had an identical car to the one I had called about(just a different color) but wanted $1,000 more for it. I believe that the dealership tries to get you there to try to make a sale by any misleading tactic possible. Very disappointed and will not recommend this dealer to anyone. More

Great First Car Experience I would definitely recommend Farris Motor Company to anyone, we had a great experience and we will be back for future purchases. My boyfriend and I we I would definitely recommend Farris Motor Company to anyone, we had a great experience and we will be back for future purchases. My boyfriend and I were there March 10 and our salesman Josey was very honest and upfront about the options in our budget and sat down with us and broke down our credit report. He didn't try to sell us something that was out of our range and was very helpful. Everyone was very friendly and easy to talk to from our salesman Josey to the finance staff. Even when the chances were slim of me getting the car I truly wanted Farris made it happen and I drove off the lot in my dream car, a 2014 Hyundai Elantra. Thank you Farris!! More

sale appraisal Matt Owens is a asset to your company. He is professional honest and fair. Of all the new and used vehicles I have purchased in my lifetime I must say Matt Owens is a asset to your company. He is professional honest and fair. Of all the new and used vehicles I have purchased in my lifetime I must say that Matt was the most honest and pleasant to work with. Jamie was also very enjoyable to talk with. I feel like I have met two new friends and look forward to a great working relationship with Farris. More

Amazing If you are looking for a place to have your car serviced this is is the place! The service department is so awesome! They are friendly and very inform If you are looking for a place to have your car serviced this is is the place! The service department is so awesome! They are friendly and very informative. They will fix your car the right way and make sure everything is 100% before they are done! They are the most impressive on the work they do! More

Best Dealer.. BAR NONE!!!! If you are looking for a vehicle, I would highly recommend Farris Motor Company.. DeSham Walker was our rep and he did an outstanding job and was very If you are looking for a vehicle, I would highly recommend Farris Motor Company.. DeSham Walker was our rep and he did an outstanding job and was very professional. We had a special situation and everyone at the Dealership bent over backwards to help us. Everyone here works as a team and they make it a point to know what's going on with not only their own customers but other team member customers as well. There is a very comfortable atmosphere here that I have not experienced before. Will definitely do business with them again and I hope it will be soon. More

Good Experience I was afraid, but they made me feel comfortable. Ben Hensley is a awesome person did not feel any pressure at all, he was pattient with and went out o I was afraid, but they made me feel comfortable. Ben Hensley is a awesome person did not feel any pressure at all, he was pattient with and went out of his way to get me the best deal for me and my family. Thank you Ben!!! More

Wonderful experience! I purchased a used vehicle at Farris motor company yesterday to have as an extra vehicle at the house to save miles on my other vehicles. The staff at I purchased a used vehicle at Farris motor company yesterday to have as an extra vehicle at the house to save miles on my other vehicles. The staff at the dealer was wonderful right from the start and continued from there. My experience was very personably and low pressure and every question I had was answered promptly and precisely. The wonderful service continued to sales mangers and the finance department where I was taken care of quickly even though I was paying cash which finance people usually don't like cause it is not helping them any. It did not matter at this dealership you are taken care of the same either way with great service and a friendly face. I had a great experience and I will be a return customer in the future. I would also recommend this dealer to anybody I know. More

Great Experience We were pleased with the advice and professionalism given us. The time spent explaining the different options helped in the process of us making our d We were pleased with the advice and professionalism given us. The time spent explaining the different options helped in the process of us making our decisions. We felt at ease in the dealership and would recommend our experience to anyone. Also, having the owner come outside to say thank you was added class. Our sales people ,Josey and Randall made buying a new vehicle less painful than any we've had. More