Farris Motor Company
Jefferson City, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 365 reviews
Wonderful! This dealer was wonderful and helped me get into a new vehicle that I could depend on for our future family!! I couldn’t be more thankful for this tea This dealer was wonderful and helped me get into a new vehicle that I could depend on for our future family!! I couldn’t be more thankful for this team and their help! Michael was wonderful! More
Helped when it seemed hopeless This dealership was awesome in helping me get a car, even though my credit was less than stellar and my options were limited, In fact another dealersh This dealership was awesome in helping me get a car, even though my credit was less than stellar and my options were limited, In fact another dealership I approached pretty much told me that they were hoping I could find something somewhere else, there was nothing they could or would do for me. A friend of mine recommend Farris and I must say he was right, they are a great group of folks there. At Farris I walked away with an awesome experience, a car of my choice and payments I can afford. They worked with me in every way possible to assure that I would have reliable transportation as well as an awesome experience. It is apparent that the staff goes above and beyond in everything they do for a customer. Matt was my salesman and he is the best ever! He listens to you and then goes to work for you like no other salesman I've ever seen. The whole experience is definitely a repeat for me when I need another car. I love their commercials too! More
Highly recommended dealer Me and my father have both bought vehicles from Farris motor company. We will definitely be repeat costumers in the future. I'm very satisfied with my Me and my father have both bought vehicles from Farris motor company. We will definitely be repeat costumers in the future. I'm very satisfied with my purchase of a brand new dodge journey. More
Honest and not pushy salesman My brother purchased a truck from them last year and recommended them.I went there in early January and was told due to my credit that I would need mo My brother purchased a truck from them last year and recommended them.I went there in early January and was told due to my credit that I would need more money down or co signer.We got our taxes back and went back.I didnt have to have a co signer! Whats even better is that my vehicle is only financed for a little over 2 years!! I got a Ford Escape XLT! Matt Owens is a wonderful person to deal with! He was honest with me from the beginning! More
Scammed with the price&commercials are not true This is going to be a long one. My husband and I were supposed to Work with Matt, but he ended up having to call in the day we had an appt. So we ende This is going to be a long one. My husband and I were supposed to Work with Matt, but he ended up having to call in the day we had an appt. So we ended up working with Dallas Shaver, which is a great guy. We went in not knowing if we were going to be approved for anything, but luckily we did. We had $2,000 to put down and heard a commercial on the radio about doubling your down payment so it should now be $4,00 right?? No. We kept asking where does the extra $2,000 come in and Randall said "it covers the bank fees and all the other fees that are needed." We looked at the sheet that had all of the broke down parts of where the loan went and not one area had "bank fees" in it. So what if we had $4,00 down and doubled it to $8,000, i guess there would be $4,000 in bank fees too?? The manager, Randall I believe, pulled up a white 2014 Ford Escape. I told him that I saw it on the website and he kept saying it was a different one, because he did not want to give us the actual blowout price which was supposed to be around $12,125 I believe, he ended up selling it to us at the actual price of $15,989. Overpriced and wanted to take advantage of the fact that we did not pull up the website, even though we kept saying that was the one we saw for cheaper and he kept declining it. later on before we bought it we pointed out the huge crack on the windshield and said we would have to put $500 more in the loan to fix it even though we were already scammed with the price. So for a $15,989 car I would expect almost something nearly new considering it only had 66,105 miles on it. The windshield had a crack of almost 9 inches, all on the bottom of the doors have rust, and I am about to have to replace the shocks and the struts. I absolutely love my car, but I feel as if Randall saw he could take advantage and he did. Dallas Shaver was new so I do not blame him at all, he was a great salesman. I am only disappointed with Randall, but I guess that is what I should expect from a dealership. Overall, besides that whole debacle, I was pleased and might go back, but actually stand my ground. More
Great experience and was super easy and fast Matt was great along with the other guys at Farris! They went above and beyond for me! They helped me get into a vehicle that I have wanted for a very Matt was great along with the other guys at Farris! They went above and beyond for me! They helped me get into a vehicle that I have wanted for a very long time gave me a great price for it too. I definitely recommend going here they will work with you and help you get into the car you deserve. More
Great service Lucas was very friendly, helpful and patient. Overall great experience, no pressuring. The employees at Farris are extremely accommodating. Contacted Lucas was very friendly, helpful and patient. Overall great experience, no pressuring. The employees at Farris are extremely accommodating. Contacted various institutions to get me a loan that was affordable. Given options for cars that would suit my needs. More
Customer Service I would like say my wife and I had the best customer service experience with our recent purchase. My sales people were Matt and Dee they really made u I would like say my wife and I had the best customer service experience with our recent purchase. My sales people were Matt and Dee they really made us feel at home and made sure my buying experience was awesome. Would highly recommend them and the dealership. More
Staff Sales Service Parts Thank you for great prompt service on Dodge Ram 1500 Truck 5.7 Hemi wich is to include Staff Sales Service Parts Repairs perfesional and cleanness Ra Thank you for great prompt service on Dodge Ram 1500 Truck 5.7 Hemi wich is to include Staff Sales Service Parts Repairs perfesional and cleanness Rating ????? More
Josh was the best saleman. Great dealership Great dealership wood buy again! Very helpful and quick. Follow up is amazing. Did a pre-screen on my used vehicle. The signing was painless. Great dealership wood buy again! Very helpful and quick. Follow up is amazing. Did a pre-screen on my used vehicle. The signing was painless. More