Family Toyota of Burleson

New 2015 Camry I bought a 2015 Camry Hybrid at Family Toyota and was very impressed by the quick response from Emanuel "Manny" Jimenez to my email regarding price. T I bought a 2015 Camry Hybrid at Family Toyota and was very impressed by the quick response from Emanuel "Manny" Jimenez to my email regarding price. The price was fair upfront pricing (best I found) and the buying experience was great. The test drive was great and purchase went smoothly. I was impressed by my salesman and the dealership. More

JoshTackett My husband and I called on our way to let Josh know what we were interested in and did most dealing over the phone, Josh was very patient with us on m My husband and I called on our way to let Josh know what we were interested in and did most dealing over the phone, Josh was very patient with us on making a final decision on truck we decided and very compassionate about his job. We are now proud of our 2016 Toyota tundra. Thank you Josh and your entire staff for your great hhospitality! Kelsey and Jonathan Hutchison More

The service was excellent. The service and the sales people were excellent. They were very helpful in finding us the vehicle we wanted. Answered all our questions. Would buy f The service and the sales people were excellent. They were very helpful in finding us the vehicle we wanted. Answered all our questions. Would buy from them again More

"No Pressure Sale" This was the best experience that I have ever had in buying an automobile! No haggle price, no pressure. Took only a couple of hours to test drive, This was the best experience that I have ever had in buying an automobile! No haggle price, no pressure. Took only a couple of hours to test drive, fill out the paperwork and detail the car.. Everyone was courteous and professional. I would definitely recommend this dealership to any friend or family member that is looking for a new or used vehicle. So nice to go into a dealership and not have to stay half a day to trade or buy a vehicle. I can honestly say that I walked away feeling like I did make a great deal! Thanks Jeff and Michael for a great experience!! More

Easy, Upfront Pricing I first reached out to Family Toyota through their website when I was requesting some information on a 2015 4Runner. Emanuel "Manny" Jimenez was very I first reached out to Family Toyota through their website when I was requesting some information on a 2015 4Runner. Emanuel "Manny" Jimenez was very quick to respond to my email. Once I told him exactly what I wanted, he quickly gave me the lowest, upfront pricing I received anywhere in the DFW metroplex. Unfortunately the exact car I wanted wasn't available in a 2015 model, so he gave me the same deal on a 2016 4Runner with everything I wanted that was on its way to the dealership. I continued to shop around for about a week, and Manny was very understanding. He simply told me he'd like to help me get into a new car, but then left me alone to make my own decision. None of those pesky phone calls 3x a day like other dealerships in the area. I appreciated not being pressured into anything. My 4Runner was delivered in 3 days! My only complaint about the whole transaction was about the delivery of the vehicle. I arrived to the dealership with my financing in place. Manny had my vehicle ready for me to view, but unfortunately hadn't the inspection or a brake light modification hadn't been completed. The manager, Chris, was super apologetic and brought it back to the service department to fix while I waited to finalize my title work. I believe the finance department forgot that I was there, because I waited over an hour in the lobby (which wasn't bad as they have a movie theater room and popcorn.) As soon as my vehicle was done, they rushed me through to a representative in the finance department so that I could be on my way. Danny, another rep, sat with me and helped me hook up my phone to the navigation system. He gave me quite a few tips and tricks and I really feel he knows his vehicles. As a first-time car buyer, I appreciate the quality of service from all the staff at the dealership. It was nothing like the painful experience I was expecting. I love my new vehicle and know that I got the best deal in the DFW metroplex. Thanks Family Toyota! More

Customer Focus in Buying a Car I recently bought a RAV4 at Family Toyota and was very impressed by the Customer Focus of all the employees I met. If you have ever had a "bad experie I recently bought a RAV4 at Family Toyota and was very impressed by the Customer Focus of all the employees I met. If you have ever had a "bad experience" in buying a car then you need to try Family Toyota. You will be impressed by their professional, open and honest way of doing their business. More

Great Service The Sales Reps. Did everything they could to get me out the door with a car and succeeded!! Great customer service and i advise you to give them a loo The Sales Reps. Did everything they could to get me out the door with a car and succeeded!! Great customer service and i advise you to give them a look. More

Our best car shopping experience ever! When you think of buying a car most the time you start thinking of how the dealership is going to try to clean out your wallet as best as they can. Yo When you think of buying a car most the time you start thinking of how the dealership is going to try to clean out your wallet as best as they can. You then start thinking about how you're going to have to talk them down in price and in interest rates. We had the exact opposite experience with Family Toyota of Burleson. Our family lives in Midland, Texas and had one of our cars give out on us a little over a week ago. I started researching the few cars I had always considered to be good vehicles and usually reasonably priced. I eventually decided upon a four cylinder Toyota Camry because of the quality Toyota offers and the fuel efficiency and features the Camry had in particular. The next step was figuring out who to buy it from. I soon found myself on an app called Autotrader where I found Family Toyota of Burleson selling a brand new Toyota Camry for $2,100 less than my local dealer in Midland and close to $6,000 less than the listed MSRP. That was a better deal than anything else I had seen in not only Texas, but several other states as well. I contacted the dealership and started talking with Josh there. He was really helpful and very straightforward about additional costs like the window tint and weather package that was already installed on their vehicles and the additional cost that would be. He made sure I didn't have any surprises after making an almost five hour trip to purchase the car. He really earned my trust there. It seems that most people leave all the fine print left unsaid until after they have you in their doors and signing papers. Josh did just the opposite and it put my mind at ease about working with him and the dealership overall. Financing through Toyota was the best option for us as they were offering $2,250 between two rebates. I wanted to be sure that we qualified for the rebates and financing before making the trip out there and Mark in the financing department was very helpful in directing me to their online financing application and how to fill out a couple parts I wasn't sure about. He made sure I got the rebates and within twenty minutes or so of me submitting my application he let me know that I was approved for the rebates and the financing. With that we were off for a road trip. Five hours later we got to the dealership where Josh had already had the car detailed with its Texas registration on the windshield so the car was ready to go. That was very thoughtful as we were arriving at the dealership an hour before they closed and were going to attempt to get back on the road home that night. Filling out the paper work was easy and everyone was very helpful and professional. I didn't even bother trying to talk them down in price as I already knew I was getting the best deal in the state! It was painless and easy! A real positive experience! These guys are straight shooters and it was well worth the drive to be able to work with honest and courteous people who gave us a great deal! If you're in the market for a Toyota, definitely check this place out! More

As easy as it can get - thank you Danny (Vu)! I'll start with even before I got the dealership - Danny called me in response to a text I had sent expressing interest in a 4Runner I had seen online I'll start with even before I got the dealership - Danny called me in response to a text I had sent expressing interest in a 4Runner I had seen online. He answered my initial questions in a very straightforward manner and I felt very comfortable making the hour-long drive to meet with him and check out the inventory. Danny is very friendly, efficient, straight-forward and knowledgeable about the model I wanted. He did not give me the run-around on inventory or try to talk me out of what I wanted just to make a sale on what was on hand. Going over pricing was also very straight-forward, no BS about the cost and the amazing internet price was not bogus (still got an even better than that!). I was very satisfied with the price I got and Truecar.com would agree that it was a great deal. Even after we closed the deal, Danny still made sure I was attended to and took the time to help set up my phone pairing with the vehicle, setting up my home address for the Nav system and showing me the 4WD and vehicle safety assist features. I drove away a very happy customer and would highly recommend Danny and the dealership to anyone that is looking for a Toyota. I bought a 2016 4Runner Trail. I worked with Christy Henderson on the financial paperwork. I came in with pre-approval from a credit union and she was so efficient with getting everything done I was with her for all of 10 minutes. More

Painless and Happy The whole crew treated me like family. Faheem worked very hard to get the price I needed. Save time go here first. Honest Friendly Professional The whole crew treated me like family. Faheem worked very hard to get the price I needed. Save time go here first. Honest Friendly Professional More