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Family Toyota of Burleson

Burleson, TX

4.9
6,378 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,378 Reviews of Family Toyota of Burleson

April 19, 2016

Best car buying experience! I came to the dealership knowing how much of a monthly payment I wanted but not knowing exactly what I could get for that price. Josh was so helpful i More

by Melissa Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Josh Tackett
Apr 19, 2016 -

Family Toyota of Burleson responded

Melissa, thanks for your review! We're glad to hear Josh helped you find a vehicle that worked with your monthly budget. We appreciate your recommendation and look forward to seeing you in the future.

April 18, 2016

straight forward ,no games I purchased used jeep wrangler,good experience,no high pressure games,honest people I will probably buy from this dealership again I only shop from in More

by harleey100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raim, Josh Tackett, Nick Lipinski, Serkan Hur, Christina Mickens
Apr 18, 2016 -

Family Toyota of Burleson responded

Congrats on your new pre-owned Jeep Wrangler! It is a pleasure to hear you had a pleasant experience with our team. We greatly appreciate your business and look forward to seeing you again in the future.

April 17, 2016

the total package Best car dealership I have ever dealt with! Josh and Derrick were so helpful. They took the time to explain things and break them down to make sure More

by Jackie2016rylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Dustin Herndon, Josh Tackett, Christina Mickens
Apr 17, 2016 -

Family Toyota of Burleson responded

Thank you for your review! We're happy to learn that Josh and Derrick helped provide a great purchasing experience for you. We look forward to seeing you again!

April 17, 2016

A great deal! I just wanted to drop a line about our astounding experience at Family Toyota of Burleson, Tx. The sales team of Emanuel Jimenez and Bruce Magallan he More

by John M Contreras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Emanuel "Manny" Jimenez, Matt Luck, Christina Mickens, Bruce Magallan, Christy Henderson
Apr 17, 2016 -

Family Toyota of Burleson responded

Thank you for your review, John! We're glad to hear our team provided a great purchasing experience for you. Enjoy your new Camry, and please let us know how we can assist you in the future!

April 16, 2016

Friendly, Painless Experience From the moment I walked in, I felt welcome without the "high pressure sales pitch" of past experiences. They were helpful and if they thought there m More

by Kathie08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Faheem Darville, Matt Luck, Chris Bruder, Michael Mosesley, Ronnie Beck, Trey Wallace
Apr 16, 2016 -

Family Toyota of Burleson responded

Kathie, thank you for your review! It's great to hear you had a helpful and pressure-free experience with our team. We look forward to seeing you in the future.

April 15, 2016

A Five Star Product Deserves This Five Star Dealer! Just bought a 2016 Tacoma--our 9th Toyota since 1978--from Bruce Magallan at Family Toyota. Wow! What a great experience! From the moment I set foot More

by Joe Nicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Bruce Magallan, Richard Creek
Apr 16, 2016 -

Family Toyota of Burleson responded

Joe, thank you for your review! It's wonderful to hear you had such a great experience during your purchase. Thank you for your recommendation, and we look forward to seeing you in the future.

April 14, 2016

Not bad, but had some issues after purchase I recently purchased a certified used Toyota from Family Toyota of Burleson. The initial purchase experience was rather simple. I had in mind a good More

by screen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont Recall
Apr 14, 2016 -

Family Toyota of Burleson responded

Thank you for your feedback. I'd like to learn more about your experience with us and see what we can do to improve your future experiences. Would you please reach out to me at your convenience? Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

April 14, 2016

GREAT!!! I absolutely enjoyed my experience at Family Toyota. Working with Danny and Greg was Awesome!!! They did everything to make sure I was happy and got e More

by Bebnorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Danny (VU) Tran, Greg Williams
Apr 16, 2016 -

Family Toyota of Burleson responded

Thanks for your review! We're so glad to hear you had a great experience during your purchase. Congratulations on your new Highlander!

April 13, 2016

Great buying experience We worked with Jeff Raim, and our experience was great. Everyone we spoke to in the dealership had a smile and made us feel welcomed. Mr. Raim specifi More

by mel2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Jeff Raim, Matt Luck, Michael Boles, Christina Mickens, Janet Hembey
Apr 13, 2016 -

Family Toyota of Burleson responded

What a wonderful review! It is a pleasure to hear Jeff provided you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future. Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

April 13, 2016

Service on my 2016 Corolla It was time for the 5,000 mile service appointment on my new Corolla. I had been experiencing a slow leak in one of the rear tires. This service dep More

by Linda Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Anita Chapa, Chris Bruder, Nino Talamantez
Apr 13, 2016 -

Family Toyota of Burleson responded

Linda, thank you for your 5-star review! We're so glad to hear that our service department did what it took to fix your Corolla. We appreciate your feedback and look forward to assisting you in the future.

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