Family Toyota of Burleson

Went in just for a look and...bought a new car!!!! We bought a new car and we had a wonderful experience!!! Everyone was super friendly. The staff was very knowledgeable and helpful with all our questi We bought a new car and we had a wonderful experience!!! Everyone was super friendly. The staff was very knowledgeable and helpful with all our questions. Sony was fantastic as were all others who helped in the process. More

Always willing to go above and beyond! This is the second time that we have purchased a vehicle from Family Toyota. Sony and Sierra and all others that we worked with were as gentle as pos This is the second time that we have purchased a vehicle from Family Toyota. Sony and Sierra and all others that we worked with were as gentle as possible. That is, there was absolutely no pressure to put us in a vehicle. This aspect is much appreciated. The folks at Family treated us with respect and worked to resolve any issues that we may have had. They went the extra mile to make sure that we were happy with our vehicle. They had the vehicle that we wanted (which wasn't a Toyota) and did not try to steer us into a Toyota. They were true to their word, their warranties, and their service policies. They worked to make our experience the best experience possible. We would buy another vehicle from them. Sony is an outstanding sales assistant. He truly works for his customers. I believe that Family Toyota is the best dealership in the metroplex. More

Family type vibe Absolutely best sales experience I have ever had. From the start never felt rushed or enticed to actually buy a car. Test drobe multiple cars and nev Absolutely best sales experience I have ever had. From the start never felt rushed or enticed to actually buy a car. Test drobe multiple cars and never felt that are saleswoman Sierra was getting fustrated very patient sales people and a good team environment. More

Amazing customer service! Manny Jimenez is the man over at Family Toyota! He made the process of buying a car quick and easy and did not pressure us into buying anything. He wa Manny Jimenez is the man over at Family Toyota! He made the process of buying a car quick and easy and did not pressure us into buying anything. He was friendly and you can tell he cares a lot about his customers and he loves what he does! Go check him out, if you're interested in purchasing a car, it was the best buying experience I've had so far! More

Caring, trustworthy service and salespeople! I was a first-time buyer, purchasing a new or used vehicle for work and school. I needed a fuel efficient, safe and reliable car that I was going to b I was a first-time buyer, purchasing a new or used vehicle for work and school. I needed a fuel efficient, safe and reliable car that I was going to be able to finance at a low monthly cost, since I am a college student living on my own. I visited about 5 other dealerships before going to Family Toyota of Burleson and was unsatisfied with pushy salespersons who wouldn't listen to me whatsoever! I worked with Bruce and Manny, two very professional and friendly salesmen that went over all of my options and made sure that I was purchasing a car suitable for my needs. They were so kind and helpful! Family Toyota of Burleson has such a homey atmosphere and wonderful people. I would recommend them to anyone. Don't go anywhere else! More

What a great culture of caring and excellence !! From the day we started looking for a new car for my wife. Mitch was helpful and very patient with us . Everyone at the family was very professional From the day we started looking for a new car for my wife. Mitch was helpful and very patient with us . Everyone at the family was very professional with a strong sense of true Teamwork . I will be buying from Mitch again . More

friendly and paitient Joseph is a great sales person highly energetic and friendly. I could not decide between two different vehicles and he was very patient and understand Joseph is a great sales person highly energetic and friendly. I could not decide between two different vehicles and he was very patient and understanding. There seemed to never be the pressure to get the deal done right now like at most dealerships. The manager I had the pleasure of meeting was Faheem Darville, he was a pleasure to deal with and had a great since of humor. This was a great experience from the second I met Joseph thru finance and when I was handed my keys on the way out the door. THANK YOU FAMILY TOYOTA!! More

Avalon2016 Bought a 2016 Avalon XLE Premium and I am 1,000% satisfied with the vehicle and the customer service experience. I dealt with Jeff Raim and he was tot Bought a 2016 Avalon XLE Premium and I am 1,000% satisfied with the vehicle and the customer service experience. I dealt with Jeff Raim and he was totally upfront and above board. Negotiation was hassle free and I felt no pressure to make a deal. I would definitely come back to this dealership to make a future purchase. Will certainly take my vehicle for service at Family Toyota. Highly recommend visiting this dealership before making a purchase anywhere else. More

$Excellent service on new car purchase Bought a 2016 Corolla last Saturday. I have to say that this purchase was the best experience ever. The sales person Jeff Ronnie was very knowledgeab Bought a 2016 Corolla last Saturday. I have to say that this purchase was the best experience ever. The sales person Jeff Ronnie was very knowledgeable, highly courteous, and very much fun to be with. The loan person Melissa was friendly and so very willing to work with us. Not only did I buy a car I really like, I good the best deal every to boot. I most definitely would recommend this Dealership to anybody interested in buying a Toyota. More

Positive Experience Staff were great and service was fast. Only issue was that they missed my battery needing to be replaced on the multi-point inspection so I had to com Staff were great and service was fast. Only issue was that they missed my battery needing to be replaced on the multi-point inspection so I had to come back to get it fixed at a later date. Overall really good experience. More