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Family Toyota of Burleson

Burleson, TX

4.9
6,382 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,382 Reviews of Family Toyota of Burleson

August 27, 2016

Family Toyota of Burleson This was one of the best car buying experiences I've ever had. Jeff Reim worked worked with me through the process and helped me a lot. More

by ashrafmegalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Reim
Aug 28, 2016 -

Family Toyota of Burleson responded

Thank you for leaving a great review! We are pleased to hear Jeff provided you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

August 26, 2016

Bought a 2013 Corolla....outstanding experience. I live in Texarkana, TX, which is 3-4 hours from Burleson. I bought the 2013 Corolla online and got the process started with Skeeter Pooch at Family More

by ETX Joker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myerl (Skeeter) Pooch
Aug 26, 2016 -

Family Toyota of Burleson responded

Thank you for posting this review! We're so happy to hear that we could exceed your expectations and help you get behind the wheel of an amazing car. Thank you for your business. We look forward to assisting you again in the future!

August 25, 2016

Tammy Rix is awesome! Went to Family Toyota in Burelson looking for a RAV4 for my daughter. Tammy was our sales person and she was absolute the best. She was very friendly More

by hobbyja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Tammy Rix, Melissa Lang
Aug 25, 2016 -

Family Toyota of Burleson responded

Thank you for the great review! We are so glad that we were able to assist you and your daughter in finding the perfect vehicle. It's our goal to make the car-buying experience simple and enjoyable. We'll let Tammy and Faheem know that they're doing a good job! We look forward to helping you in the future!

August 24, 2016

Buying a Camry clear,easy and no hassle I recently bought a new 2017 Toyota Camry from Family Toyota. Last time we bought a new car was in 2008 and decided it was time to look. We looked a More

by jadk55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Joseph Llamas, Daniel Gonzalez
Aug 24, 2016 -

Family Toyota of Burleson responded

Congrats on your new 2017 Toyota Camry! It is a pleasure to hear Joseph, Daniel, and Derrick provided you with an excellent experience. They will all be happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

August 24, 2016

Very nice people Very good experience. Our salesman was Bart Gillespie. He went out of his way to find us the right car. He brought them around to us and got a good pr More

by Msolis99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Gillespie
Aug 25, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to leave a wonderful review! We are glad to know that Bart went an extra mile to assist you, we will pass along your kind words to him! We are very proud of our pressure-free and friendly service, thanks for recognizing that! Have a great day and enjoy your car! - Dustin Herndon, General Manager, 817-447-4400

August 23, 2016

Car Buying Made Easy I had a phone conversation with Bart. Convinced me to come in and I eventually bought an SUV. Frank was very helpful with checking me out of the deale More

by Ayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver that came to pick me up in the morning, Derrick (D-Mick) Mickens, Bart Gillespie, Frank (Frankie T) Thompson, Daniel Gonzalez
Aug 24, 2016 -

Family Toyota of Burleson responded

It is wonderful to hear about your experience, Ayo. We are pleased to know that you received so much assistance from our staff. We'll be sure to pass along your kind words. We appreciate your business and hope to see you again in the future.

August 23, 2016

Best car buying experience ever! I have purchased many cars in my life But this was without a doubt the best Car buying experience I have ever had. Danny Tran and everyone that I More

by Bestbyfar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny (VU) Tran
Aug 24, 2016 -

Family Toyota of Burleson responded

What a great review! We are pleased to hear you had a great car buying experience with Danny. He is indeed a great man who enjoys going the extra mile for all his customers and will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 22, 2016

Screwed over Bought a used Chevy Malibu 8 months ago, the the transmission goes out, told me to bring it in, charged me 85$ to get it checked, and gave me an estam More

by Anna96
Recommend Dealer
No
Employees Worked With
Bruce Magallan
Sep 06, 2016 -

Family Toyota of Burleson responded

Hello, Anna. Thank you for your valuable feedback. We take all reviews seriously and use them to better our business for the future. Honesty and clear communication are top priorities for us, so it's concerning to hear that you feel your experience didn't reflect those standards. We would like to discuss this further with you to see what we can do. Please feel free to contact me. Thank you, Dustin Herndon, General Manager, 817-447-4400

August 21, 2016

Great service Gerrick helped us get a great deal. He went out of his way just so we could go home satisfied about our purchase. Overall great customer service. More

by Leslie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton
Aug 21, 2016 -

Family Toyota of Burleson responded

Hello, thanks for your review. Congratulations on your new vehicle as well, we're glad that you were able to get such a great deal. Customer service is very important to us, and we are so happy to hear that you felt your experience reflected this.

August 20, 2016

Service and transparency Toyota has been there for me since the day I graduated college and needed a set of wheels for a new job. Yesterday I needed them again in a big way an More

by BryceAdger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Chris Bruder, Ronnie Beck, Joe Sabin
Aug 21, 2016 -

Family Toyota of Burleson responded

Bryce, thanks so much for taking the time to let us know about your experience. It sounds like your life has been full of surprises, and it's good to know that you have a vehicle that can weather those surprises with you. If you need anything else, please just let us know. Thank you!

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