
Family Toyota of Burleson
Burleson, TX
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6,381 Reviews of Family Toyota of Burleson
most easy car buying experience! I went to family toyota just to look at the options, i was approached by Clifton who was very determined to get me out of my old car and into somethin I went to family toyota just to look at the options, i was approached by Clifton who was very determined to get me out of my old car and into something new and had me sold on one before i even drove it. He knew what he was selling and the benefits about buying a toyota. Clifton and Toyota did all the work for me. i told them what i wanted and could afford and they delivered all i had to do was sign papers. i wont be needing a new car anytime soon but i will be sure to send anyone looking for a new car to see Clifton. More
Great customer service! Overall, I had a great car buying experience! I highly recommend Family Toyota of Burleson to anyone who's looking for a vehicle. Bruce Magallan took Overall, I had a great car buying experience! I highly recommend Family Toyota of Burleson to anyone who's looking for a vehicle. Bruce Magallan took the time to find me the perfect vehicle to suit my needs. He worked diligently to make the process seamless and convenient. More
Right on time, Well it started with just going to look, Because min be for the ins called to tell me my Honda was a lost. Then I saw DERRICK MICKENS then it was smoo Well it started with just going to look, Because min be for the ins called to tell me my Honda was a lost. Then I saw DERRICK MICKENS then it was smooth sailing .To cut things short I came out with a ride. Right on time. THANKS YOU GUYS, WANDA P.S. They Will MAKE YOU FILL LIKE THEY BEEN KNOWING YOU A LONG TIME. GO FIND OUT FOR YOUR SELF, YOU WILL SEE WHAT I AM TALKING ABOUT. More
Used Vehicle Buying Experience Most car dealerships don't practice a very basic management principle called subsidiarity. I asked several questions that our sales professional coul Most car dealerships don't practice a very basic management principle called subsidiarity. I asked several questions that our sales professional couldn't answer because he either didn't have the experience or the authority to. This prolonged our time in the dealership by about 3 or 4 hours. Actual negotiations and signing paperwork totaled around 1 hour and I was physically in the dealership for 5... This was not necessary. The sales professional I worked with was extremely excited about the prospect of a possible sale and overly pandered to our need our need for a car. He was however very respectful our our kids and patient as well. More
Great overall experience After visiting several dealerships looking for the exact car we needed/wanted we came to Family Toyota and met Derrick and Sierra Mickens. We very mu After visiting several dealerships looking for the exact car we needed/wanted we came to Family Toyota and met Derrick and Sierra Mickens. We very much appreciated Sierra's knowledge of the vehicle, her patience with our decision making, and her no pressure approach. All of the people we came in contact with were extremely pleasant and knowable. The dealership was a major factor in choosing our vehicle and we would return for future purchases as well as recommend to friends. More
Sincere. Genuine, Fair People were very courteous and professional. My salesman, Asher Zafar, had a genuine interest to make sure my needs were met. Their prices were extrem People were very courteous and professional. My salesman, Asher Zafar, had a genuine interest to make sure my needs were met. Their prices were extremely competitive and the negotiation was refreshingly fair. The finance team was personable and knowledgeable, no hard sales tactics here. If you have to wait, I did for about 45 minutes, they take care of you. All the popcorn, ice cream and beverages you can handle, in a nice comfy theater room. Great job Family Car Group! I will buy from you again. More
Awesome experience I felt welcomed from Asher when as soon as I stepped out of my vehicle, got treated like family thank you for the experience. 2013 Ford Mustang I felt welcomed from Asher when as soon as I stepped out of my vehicle, got treated like family thank you for the experience. 2013 Ford Mustang More
Great experience! Mike was great, I told him what I wanted to pay per month and what I could put down and he made it work. None of that come back with a higher price an Mike was great, I told him what I wanted to pay per month and what I could put down and he made it work. None of that come back with a higher price and say that's all I can do stuff. Very straight up and professional. More
Amazingly Easy I had no idea that last Sat. I would be purchasing a new vehicle. My husband and I originally went to Family Toyota to test drive a pre-owned Highlan I had no idea that last Sat. I would be purchasing a new vehicle. My husband and I originally went to Family Toyota to test drive a pre-owned Highlander. Our salesman, Gerrick Compton, said that for the price we were going to pay for the used one, we could possibly get a brand new one with the incentives that were offered. And guess what? That is exactly what happened. Now we haven't purchased a new car in a long time, but the experience sure seems to have changed. It was basically painless and didn't take all day. And since both college football and HGTV were available in the lounges, the time passed rather quickly. I love my new Highlander XLE - it has everything I wanted and more. I would definitely recommend Family Toyota, as well as Gerrick Compton, if you are in the market for a new or preowned vehicle. More
Excellent staff, great dealership! My husband and I came for a service check a couple of weeks ago and inquired information about the 2017 Toyota Tundra with the service manager who's r My husband and I came for a service check a couple of weeks ago and inquired information about the 2017 Toyota Tundra with the service manager who's really helpful and he introduced Ronnie to us and be our sales rep. Ronnie is extremely professional and knowledgeable about the things we asked him. He gave us options and helped us choose what is best in our interest. We felt comfortable and in good hands at this dealership and will refer family and friends in the future. I personally would not change a thing. More