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Family Toyota of Burleson

Burleson, TX

5.0
6,290 Reviews
Call Dealership (817) 768-2829
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801 S Burleson Blvd

Burleson, TX

76028

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6,290 Reviews of Family Toyota of Burleson

January 24, 2024

Nice place, nice people. If shorter the waiting time will be perfect. Kids zone or nursing room are needed. More

by yanayan04971
Recommend Dealer
Yes
Employees Worked With
Kheemlah P., Shehab Abass
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We value your patronage here at Family Toyota of Burleson. Thank you for sharing your review. If you'd like to discuss the wait-time you experienced, please feel free to contact us.

January 24, 2024

Top of the top. The service advisor Chad is great and the work done in service never leaves us with problems More

by Grandma H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sutherland
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate the kind words about our service advisor and workmanship. Thank you for choosing Family Toyota of Burleson's service department for your vehicle needs. We look forward to continuing this standard on your next visit.

January 24, 2024

Jo and Jason were great to work with! They explained everything and a true asset to Family Toyota. More

by blaineburmingham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Blake Byrd, Jason Jutz, Jo Nugent
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your feedback about Jo and Jason's assistance at Family Toyota of Burleson. We're glad you found their guidance beneficial. Your support means a lot to us.

January 22, 2024

Service depth took great care with my new truck. Arrived early for my appt, got done in one hour ! More

by RDHARWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your positive feedback on our services at Family Toyota of Burleson. It's good to know we were able to meet your expectations concerning timing, and care for your new truck.

January 20, 2024

I had the best experience with Shelby She very professional and very attentive to the needs of her customers More

by robert
Recommend Dealer
Yes
Employees Worked With
Shelby Johnson
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your positive remarks about the professional service received from Shelby at Family Toyota of Burleson. Recognizing our attentive staff keeps us focused on consistent quality and customer care—thank you.

January 19, 2024

Al ways taken care of, always friendly service was quick now I’m out of 15 words More

by davide81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your support. It's our priority to provide quick and friendly service at Family Toyota of Burleson. Thank you for sharing your positive experience with us.

January 19, 2024

Paul was outstanding! It was brutally cold the day I visited the dealership. Paul greeted me immediately and showed my vehicles that I was interested in. After retrieving More

by Markdowney207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Denman
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your high praise for our staff at Family Toyota of Burleson. Reassuring to know that even in cold weather, we were able to assist you efficiently in vehicle selection process. Thanks for recommending us.

January 19, 2024

We had a great experience here with our recent purchase along with our fantastic sales rep, Shelby. Can’t recommend her enough. as she has been so helpful going above and beyond every step of the way! She More

by Candi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairus Russell, Shelby Johnson
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your kind words about your purchasing experience at Family Toyota of Burleson and how helpful our sales representative was assisting with your 2023 Highlander. Thank you for the recommendation, and enjoy the ride!

January 19, 2024

Great dealership overall and Jo Nugent is all you need when it comes to sales. More

by sethcg119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Herndon, Jo Nugent
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We're pleased you had a positive experience at Family Toyota of Burleson and with Jo Nugent. Your commentary regarding sales is much appreciated, thank you.

January 19, 2024

The service department staff is always so friendly and helpful. If I have to wait at the dealership for my car, it is a comfortable environment to wait in. More

by Amy Easter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemah (not sure if I spelled it correctly, she was my service rep).
Report | Print
Apr 13, 2024 -

Family Toyota of Burleson responded

We're glad to receive your feedback regarding the environment at Family Toyota of Burleson and interactions with our service department staff. We appreciate your recognition.

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