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Family Toyota of Burleson

Burleson, TX

4.9
6,382 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,382 Reviews of Family Toyota of Burleson

March 08, 2018

Best Buying Experience Ever!!! This was by far the best buying experience ever! First I walked I. And was immediately greeted and Derek cane met me and was already prepared for my a More

by Brittany0814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Landers, Derek Herndon
Mar 08, 2018 -

Family Toyota of Burleson responded

Hi Brittany, Thanks for taking the time to leave us feedback about your buying experience. We are thrilled to see Derek and Stevie were able to provide a great experience for you. Congratulations on your new Toyota! We're grateful for your loyalty. Please let us know if we can do anything else for you.

March 07, 2018

Place to buy Great experience! Honest and trustworthy! Jamonn Little has amazing customer service. He went above and beyond to make our experience one of a kind. W More

by Jarsenic86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamonn Little
Mar 07, 2018 -

Family Toyota of Burleson responded

Thank you so much for the wonderful compliments! We're so happy you found our team to be honest and trustworthy, and that Jamoon provided outstanding service. We sincerely appreciate the excellent recommendation.

March 06, 2018

Purchase with Frank Devries Excellent, friendly and fast service. Frank worked hard to get the best deal he could. I look forward to working with Frank on my next purchase. More

by Robert R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Devries
Mar 07, 2018 -

Family Toyota of Burleson responded

Hi Robert, Thank you for leaving us a nice review. We're thrilled to hear our team provided you with a fast, friendly, and excellent experience. It's great to hear Frank worked hard to get you the best deal he could. We appreciate your business and look forward to your next visit.

March 05, 2018

visited to look at Camrys Overall, the process was low stress and straightforward. Our salesman, Bruce gave us several options and let us decide. Bruce patiently answered all More

by Vickie & James Kern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan, Joe Sabin
Mar 05, 2018 -

Family Toyota of Burleson responded

Hi Vickie and James, Thank you so much for taking the time and leaving us a wonderful five-star review. We are thrilled to learn Bruce answered all of your questions, helped you find a Camry within your budget, and provided you with a low-stress and straightforward experience. We truly appreciate you driving thirty minutes from the Arlington area and choosing us to help you find your new vehicle. It was a pleasure doing business with you. Come back and see us soon.

March 04, 2018

Great buying experience! Sierra is fantastic! We had a great purchase experience with Family Toyota and specifically with Sierra Mickens. She was pleasant and patient - not the typical pushy sale More

by Ron Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens
Mar 04, 2018 -

Family Toyota of Burleson responded

Thank you for the five-star review, Ron! Congratulations on the new truck! We appreciate that you chose us as your dealership, and will make sure to let Sierra know she offered you excellent service. Please do not hesitate to reach out to us for anything else!

March 04, 2018

Amazing service and prices We loved it here! Excellent customer service and was a super fast process in getting our car. Honestly just great all around, definitely will reccomen More

by Sjpishaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wassell
Mar 04, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to leave your review! We appreciate that you had a five-star car-buying experience with us, and will make sure to let Mike know he did an excellent job assisting you. Thank you for your recommendation, and we look forward to working with you again.

March 04, 2018

Pleasantly awesome We have walked away in the past frustrated from employees not willing to work with us.Went to another dealership and purchased.This time due to miss D More

by MakeMeLaugh
Recommend Dealer
Yes
Employees Worked With
Ezzy Derat
Mar 04, 2018 -

Family Toyota of Burleson responded

Thank you for your positive review. We appreciate hearing that Ezzy gave you the pleasant experience you were looking for, and will make sure to let her know. If there is anything else we can do for you, please do not hesitate to reach out to us. We appreciate your time and business!

March 04, 2018

Very good customer service Bruce and Faheem helped me buy a Toyota RAV4 2018 vehicle. The experience was very good and we were made very comfortable, felt like a family. They wo More

by Krishna Shastry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Bruce Magallan
Mar 04, 2018 -

Family Toyota of Burleson responded

Congratulations on the 2018 Toyota RAV4, Krishna! We're glad that you received the five-star treatment from Bruce and Faheem. They were happy to help you feel comfortable with your decision. If you need anything else, then please reach out to us. We look forward to serving you again in the future.

March 04, 2018

great cutomer service great experience with Kevin when he helped me with servicing my car Kevin 617 great customer service also with Patsy helping me in the lobby. More

by Jeanniecreel31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patsy Keifer, Kevin Huckaby
Mar 04, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to share your five-star review! We are thrilled to hear that Kevin and Patsy gave you an outstanding service experience. We appreciate hearing from you, and look forward to your future visits.

March 03, 2018

As we were test driving vehicle price went up Found a Chevy traverse here that was 1,000 cheaper than another dealership we were looking at one at and while we were test driving this vehicle the p More

by stevenstonitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faheem Darville
Mar 18, 2018 -

Family Toyota of Burleson responded

Hello, I regret to learn of any miscommunication about pricing that may have led to your distrust. I would appreciate the chance to connect with you and discuss what happened. Please call me at your earliest convenience. Thank you for your time, and I hope to hear from you soon. Best regards, Dustin Herndon General Manager 817-447-4400

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