Family Toyota of Burleson

Jason J and Seth were amazing. They made purchasing my new tundra simple and easy. Very happy to have brought my business to Family Toyota of Burleson. new tundra simple and easy. Very happy to have brought my business to Family Toyota of Burleson. More

Jason J and Seth were a pleasure to work with. They made the process of buying our new Tundra completely painless. I highly recommend! Thanks. the process of buying our new Tundra completely painless. I highly recommend! Thanks. More

I recently bought two cars from Family Toyota in the past month. The first transaction went very smooth so I decided to go back. This one did not go well at all. I made it very clear from the beginning that month. The first transaction went very smooth so I decided to go back. This one did not go well at all. I made it very clear from the beginning that I only wanted my credit run once for Toyota as the finance company which is who I ended up financing through. They did not honor my wishes. So far I know of 4 other companies they ran my credit through without my authorization which has dinged my credit tremendously. I called and spoke to the finance guy and he pushed it off on someone else saying he wasn’t the one who did it and said he would check into it and call me back. I have yet to hear from him. This same finance guy gave me misinformation about extended protection. I DO NOT have confidence in the knowledge of the finance team. I then took my car for the windows to be tinted after having to reschedule several times due to the tint employee not being there. Once I get my car back I then notice a mysterious gouge on my plastic dash piece. This is very frustrating as the car wasn’t even two weeks old and already has damage. All in all after my second experience and the lack of communication and knowledge I would NOT recommend Family Toyota. More

Jason J and Seth found us the 4Runner Venture I had been searching for! Great service! They worked with my schedule and got us out with our new 4Runner fast searching for! Great service! They worked with my schedule and got us out with our new 4Runner fast More

It was a great experience the sales person John Kinman was awesome start to on the road with my new truck (which is totally a sweet ride) thanks John for being so great at what your doing. was awesome start to on the road with my new truck (which is totally a sweet ride) thanks John for being so great at what your doing. More

I appreciate that Manny Jimenez was SO kind, and personable. He was transparent and above all he treated me with respect. As a single woman purchasing a new vehicle, 3 car dealerships prior to Famil personable. He was transparent and above all he treated me with respect. As a single woman purchasing a new vehicle, 3 car dealerships prior to Family Toyota treated me terribly and attempted to take advantage of me. With Manny, I feel like I got a good price on my new Highlander, I got it FAST, for a good trade in price for my Venza, AND got the financing I was looking for. The WHOLE experience was wonderful from start to finish. It was well worth the drive down to Burleson from McKinney and I'll be recommending your business to EVERYONE I know looking to buy a new Toyota!!!! Thank you so much!!! More

Their attention to customer satisfaction is exemplary. I will continue doing business at this location! I have bout 5 cars from this dealership and I would recommend them to all I know! Emanuel Jimenez has will continue doing business at this location! I have bout 5 cars from this dealership and I would recommend them to all I know! Emanuel Jimenez has been my Internet Salesman from day one. Because if the quality of his service I keep returning! More

Jason J and seth Walked in looked at some cars, found Jason J and seth Walked in looked at some cars, found one i really liked, it was very quick and painless. Walked out with a new car. Jason J and seth Walked in looked at some cars, found one i really liked, it was very quick and painless. Walked out with a new car. More

The people at this dealership are very personable and professional. I hope to get my future cars here as well. They have a very cozy lobby and even a barber shop. The shuttle service is very nice as well professional. I hope to get my future cars here as well. They have a very cozy lobby and even a barber shop. The shuttle service is very nice as well. My old car was broken down and my salesman had me shuttled to lunch. Would highly recommend. More

It was a good experience. The guys that helped us were great! Bryan, David, Blake, and Bruce were very friendly, professional, patient and did not try to pressure us. We appreciated that! great! Bryan, David, Blake, and Bruce were very friendly, professional, patient and did not try to pressure us. We appreciated that! More