Family Toyota of Burleson

Bruce made buying a new car a very pleasant experience. Not at all pushy, excellent demeanor. Attentive to my wants and needs, and thankfully to details. I will be returning to Bruce next time I need a Not at all pushy, excellent demeanor. Attentive to my wants and needs, and thankfully to details. I will be returning to Bruce next time I need a vehicle, and recommending him by name to my friends and loved ones. More

Everyone in my family drives a Toyota from various Toyota dealerships in the metroplex but I’m the first to buy from Family. I will buy ALL my cars from Family going forward. Ysrael Placencia is awesome and dealerships in the metroplex but I’m the first to buy from Family. I will buy ALL my cars from Family going forward. Ysrael Placencia is awesome and was very helpful. I will recommend them to all family and friends. Great experience. And I hate the car buying experience. More

Amazing efficiency and thoroughness. Quick turnaround. Clean car back. No hassle. Toyota of Burleson is on top of their game! Quick turnaround. Clean car back. No hassle. Toyota of Burleson is on top of their game! More

I had the pleasure to work with Eric Hill, from the beginning. He was knowledgeable, attentive, and very helpful with the purchase of my new Camry. I highly recommend him! I know he truly cares about beginning. He was knowledgeable, attentive, and very helpful with the purchase of my new Camry. I highly recommend him! I know he truly cares about his customers and their satisfaction with their new vehicle purchase! I also had the pleasure of working with Ben, the finance manager. He was great and never pushy, highly recommended him as well. More

Have had routine maintenance done and they’ve always been friendly and helpful. Work has always been done very well. friendly and helpful. Work has always been done very well. More

One of the few DFW dealers not doing Market Adjustments and with only a small "dealer package". I worked with Mustafa and he was excellent to work with. I got frequent updates. Everything was pretty and with only a small "dealer package". I worked with Mustafa and he was excellent to work with. I got frequent updates. Everything was pretty straight forward and easy. I absolutely would buy another car from them again. I felt like Mustafa worked hard to find the vehicle I wanted and I could see from his other interactions with customers he was reaching out to he does the same for them. He was also the most upfront about supply and Toyota allocations. Other salesmen I worked with were not. My only suggestion would be if you are particular about your tint don't have them install it. Its decent looking tint but the heat rejection is not as good as I normally get. There are several defects in the install (two small ripples, and multiple small bubbles still present after over a week of curing in 100+ degree weather). They would fix it for free as its a lifetime warranty. However, I don't have 5 hours to make the 1.5 hour drive out there, wait, and drive back. I"ll end up having to take it to my normal shop and have them remove and install the ceramic tint I wish I had put on in the first place. Most people would probably be perfectly happy with it. Overall this dealer is worth calling. My salesman even gave me a ride from my house 1.5 hours away to the dealership to pickup my car. Honest dealers not price gouging is hard to find these days. More

Excellent Experience! The most stress free buying experience ever. I have no problem recommending these fine people. Special shout out to Dustin Herndon, Grant Motley an The most stress free buying experience ever. I have no problem recommending these fine people. Special shout out to Dustin Herndon, Grant Motley and Brian Mainard!! More

Fast easy and professional I had to drive 3 1/2 hours to business with Family Toyota again. business with Family Toyota again. More

I am always treated with a polite Service advisor here at Family Toyota of Burleson. Came in on a very busy day and they still got me in and taken care of in a very timely manner, and with a wash also. James Family Toyota of Burleson. Came in on a very busy day and they still got me in and taken care of in a very timely manner, and with a wash also. James my Service Advisor was polite and kept me up to date on the process. Good job James! Corliss M. the cashier was also kind and friendly and took care of me promptly! Good job FTOB I’ll definitely be back! I have worked with Lindsey Sutton also in the past and always get excellent service as well More

Appreciated the professionalism and consideration of the Family Toyota staff, and the comfortable environment provided by Family Toyota. Family Toyota staff, and the comfortable environment provided by Family Toyota. More