Family Toyota of Burleson

Solid car buying experience. No games. Cut to the quick. Commitment to honoring their promises and following through. Highly recommended! No games. Cut to the quick. Commitment to honoring their promises and following through. Highly recommended! More

After a couple hiccups in the past, the service dept does a fantastic job. Service Advisor NASTASSIA is the best in that position I have ever worked with, including other brand dealerships. ***** a fantastic job. Service Advisor NASTASSIA is the best in that position I have ever worked with, including other brand dealerships. ***** More

I expressed interest in an upcoming 2024 release in summer of 2023 to several dealerships across DFW and NETX. When Family Toyota was notified they’d be receiving the vehicle matching my specific colo summer of 2023 to several dealerships across DFW and NETX. When Family Toyota was notified they’d be receiving the vehicle matching my specific color/ trim in Spring 2024, they reached out to see if I was still interested. I would like to note that we did not receive follow-ups from any of our more local / less busy dealers, despite continuing to follow their websites after placing our deposit with Family Toyota, and seeing multiple vehicles that matched my specs offered for sale and available on the lot. I placed a small deposit to hold the vehicle, and in a few weeks it was ours! Our sales rep Shelby was so kind and informative throughout the whole process, and explained everything very well. Our Finance Rep Leith ensured we were able to sign all of our paperwork online prior to making the 3 hour drive to take our new vehicle home. Pickup was a breeze and all of our questions were answered. We were in and out in a short amount of time. This dealership is BUSY, but we were warmly greeted instantly and spoken to by many incredibly friendly workers while inside picking up our Land Cruiser. We would definitely purchase here again in the future! More

It's great during service visits and salesman are helpful also especially Jevon. Thank you. also especially Jevon. Thank you. More

All the staff,at Toyota of burleson,made the buying process a good one, fast and very knowledgeable. Thanks to Jesus Medina for top notch customer service, great buying experience. process a good one, fast and very knowledgeable. Thanks to Jesus Medina for top notch customer service, great buying experience. More

Friendly and great customer service from everyone I encountered. They go the extra mile which was very appreciated. encountered. They go the extra mile which was very appreciated. More

Very friendly and efficient staff. In and out quickly. Nicest waiting area around. Great experience. In and out quickly. Nicest waiting area around. Great experience. More

Everyone was very nice, Hunter was very informative and did not pressure me at any time. did not pressure me at any time. More

We had both vehicles serviced and as always. It was quick, the reps were courteous and friendly. It was quick, the reps were courteous and friendly. More

Great service, Richard was awesome. Very happy with family Toyota sales and service. All good. Very happy with family Toyota sales and service. All good. More