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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

December 02, 2024

Alex and Collin always take care of our vehicle and they have the best customer service in the business. More

by bibaratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin (Service Manager) Five Stars as well. , Alex Bass
Dec 04, 2024 -

Family Toyota of Burleson responded

Thanks for recognizing our team's dedication. We appreciate you choosing Family Toyota of Burleson.

November 29, 2024

Best service buying a car. Jesus took great care of me and my family. Extra careful with my dad who was recovering from knee surgery and a war vet. Amazing deal and lots of tim More

by Tobyame330
Recommend Dealer
Yes
Employees Worked With
Seth Boutin, Jesus Medina
Nov 30, 2024 -

Family Toyota of Burleson responded

We're happy our team provided excellent care. Thank you for choosing Family Toyota of Burleson.

November 24, 2024

Professional and Fantastic Service, the wait wasn't long at all, would definitely recommend to my friends. More

by davidsomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sheffield, Estefania Molinares, Lindsey Sutton, Justin Ernst, Paige Douberly, Nastassia Justice, Alex Bass
Nov 26, 2024 -

Family Toyota of Burleson responded

Thanks for the recommendation and kind words about the service at Family Toyota of Burleson.

November 24, 2024

Melissa did a great job with us by keeping the ticket open until the part came in. When I arrived she took my car right back to have it serviced. I would recommen her to anyone. More

by marjorietackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with above only Melissa
Nov 26, 2024 -

Family Toyota of Burleson responded

Thank you for sharing your experience with us at Family Toyota of Burleson. We're pleased that our team was able to assist you so effectively.

November 23, 2024

Highly Recommend Jairus Russell as the best car salesman! It was great to work with him and he went really above and beyond to secure the desired car I wanted. Ensured high quality customer service. Kept me More

by Lyricbrooks8629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairus Russell
Nov 26, 2024 -

Family Toyota of Burleson responded

Thank you for recommending our team at Family Toyota of Burleson. We appreciate your kind words and are glad to know everything went smoothly during the car-buying process.

November 20, 2024

Family Toyota of Burleson always provides enjoyable environment. The service manager keeps me informed when I stay or leave the dealership. More

by Doug Klement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 22, 2024 -

Family Toyota of Burleson responded

Thank you for sharing your experience. It's important to us at Family Toyota of Burleson to keep customers informed and comfortable during their visits.

November 20, 2024

This is my first experience with Family Toyota, they were recommended by my independent auto repair shop. They didn’t disappoint! I would gladly recommend them. My service customer representative Alex cou More

by Bob Boxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bass
Nov 22, 2024 -

Family Toyota of Burleson responded

Thanks for sharing your wonderful experience with us at Family Toyota of Burleson. We're delighted that you enjoyed quality service and a veteran's discount. We appreciate the support from independent shops, and we're grateful you took the time to write this review.

November 19, 2024

They were very helpful in purchasing our vehicle. Sierra was very knowledgeable about the vehicles she showed us and was not pushy at all. We would definitely buy from them again. More

by penny.davis1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens
Nov 22, 2024 -

Family Toyota of Burleson responded

Thank you for sharing your thoughts. It's great to hear our team was of assistance at Family Toyota of Burleson. Wishing you happy journeys in your new vehicle!

November 17, 2024

Jesus and Seth were amazing. Seth went above and beyond!! Great customer service. Will definitely be back More

by juanita.gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Boutin, Jesus Medina
Nov 17, 2024 -

Family Toyota of Burleson responded

Our team is grateful for your kind words. Thank you for visiting Family Toyota of Burleson. Looking forward to serving you again soon.

November 16, 2024

Best customer service we've EVER received from any car dealership! This company totally cares about your experience with them and they are committed to keeping you as their customer for life! They will ta More

by annajensen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina 5 stars, Faheem 5 stars, Rudolph 5 stars!
Nov 17, 2024 -

Family Toyota of Burleson responded

We’re glad you’ve had such a positive experience at Family Toyota of Burleson. It's good to hear you're happy with both the treats and services offered, like your car service visits. Thanks for being part of our community!

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