Family Toyota of Burleson

They were great to work with. They had exactly what we were looking for in stock. Joseph was a great sales person. He was polite and listened and got us exactly what we wanted. They had exactly what we were looking for in stock. Joseph was a great sales person. He was polite and listened and got us exactly what we wanted. More

It is a pleasure bringing my car into your dealership everyone is professional friendly and I enjoy even waiting in your special waiting area. The facility is beautiful and I’m always greeted with welcom everyone is professional friendly and I enjoy even waiting in your special waiting area. The facility is beautiful and I’m always greeted with welcome to the family. I drive an extra 15 miles to bring my car in for service because that’s how Excellent, you are More

Shelby Johnson was amazing and so friendly to talk to, we visited a few other dealerships and came across this one, we met a few nice people while there but me and my husband wanted to see the whole lot ours visited a few other dealerships and came across this one, we met a few nice people while there but me and my husband wanted to see the whole lot ourselves, I guess you can say old fashion since we can look online to look into the vehicles instead. While looking at the pre-owned vehicles we came across Shelby, she was so nice and welcoming and it being it our 1st time buying a vehicle, we looked into what we were looking for and she gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with her honesty as well as her tending to us especially with my daughter, with her help we were able to find a great family car that meet all of our needs with more additional features and our price range. My husband and I couldn't be even more happier with our new vehicle! Ask for Shelby Johnson! More

Tyler was great! ! I am very happy with his service. Also, very grateful with Jeff who reminded me the service is available. My overall experience was top notch! ! I am very happy with his service. Also, very grateful with Jeff who reminded me the service is available. My overall experience was top notch! More

Sierra Mickens was my sales experience I had ever had. I am 45 and my entire family works in the car business or retired from it. So, to say my previous purchases my entire life has not been the normal p I am 45 and my entire family works in the car business or retired from it. So, to say my previous purchases my entire life has not been the normal process. I was blessed to have her as whom I worked with. I did everything over the phone for the sale. I did have to go in and pick up the vehicle and sign finance paperwork. Sierra was even kind enough to ask if I needed a ride as due to medical reasons, she knew I had used Uber for some time. I CAN NOT EXPRESS HOW AMAZING SHE WAS, I HAVE LOTS OF EXPERIENCE TO STATE THAT I FEEL. When she said welcome to the family, it isn't just a slogan, rehearsed statement. I actually felt her genuine happiness and sincerity when she said it. THANK AGAIN FROM MY HEART FOR YOUR KINDNESS AND MAKING IT ALMOST LIKE A DRIVE-UP WINDOW SERVICE. Also, signing papers maybe took 45 minutes tops. Do yourself a favor and go visit this Dealership and ask for Sierra Mickens. Thank you again, Sierra. I LOVE MY COROLLA and the grip of the car with speed and curvy ramps, and all the different roads is amazing. Toyota love for life. More

Shehab Abass was amazing. We were treated like family at this dealership. We will be back. We were treated like family at this dealership. We will be back. More

Zachary greeted us when we walked in the front door. He was very friendly, personable and engaging. Instead of just pointing us where we needed to go, he walked us over to our destination. He was very w He was very friendly, personable and engaging. Instead of just pointing us where we needed to go, he walked us over to our destination. He was very welcoming, and, as the first face we encountered at this dealership, he represented Family Toyota of Burleson excellently. The best news is that my positive experience did not end there. I had the distinct pleasure of dealing with Jeff Raim as my salesperson. It was good to put the face with the name, as we had already been communicating back and forth via phone calls, emails, and texts. Jeff is low-key and calm, a total (and welcome) departure from the stereotypical car salesman. He is neither brash nor overwhelming. Jeff really is the G.O.A.T.!! He has a deep knowledge base, and his goal is to ensure the customer makes well-informed decisions. Jeff educates his customers. I felt completely supported in every step of the process. I have complete confidence that I will be well-cared for as a customer in the future. Derek in Finance was also amazing! Like Jeff, he seeks to educate and to prepare customers to make well-informed decisions. He brings a wealth of experience and knowledge, as he presents all options to customers. Before I left, I stopped in at Service, where I met Kheemlah Phillips and Hayden. Like every employee I encountered at Family Toyota of Burleson, these two were welcoming, personable, and engaging. Hayden helped me to solve a problem (mat production delays), and I instantly connected with Kheemlah, who made me feel like I had known her forever! From the moment I walked in, to the moment I left with my new car, my trust and confidence grew. I know I am in good hands with Family Toyota of Burleson, going into the future! More

Very helpful. Knowledgeable and yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah Knowledgeable and yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah More

Great Happy Understanding Budget Knowledgeable Family Caring Fun Helpful Good Service Financial Listen Work Finish Family Caring Fun Helpful Good Service Financial Listen Work Finish More

Collin the service mgr and Kim the service cashier went the extra mile to really help me out with my circumstance the extra mile to really help me out with my circumstance More