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Family Kia
St. Augustine, FL
572 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 572 reviews
May 23, 2025
Jean took care of all our needs and helped us in many ways. He let us know that he is available at any time if we have any problems. We appreciated that. ways. He let us know that he is available at any time if we have any problems. We appreciated that. More
by lenjaves
Verified Customer
May 23, 2025
I have been pleased with the service department. Casey normally handles my cars service and Lou did a follow up of a recall service and both deserve a 5 star rating Casey normally handles my cars service and Lou did a follow up of a recall service and both deserve a 5 star rating More
by danomart4
Employees Worked With
May 23, 2025
great experience great car all went well thank you very much ....word word word word word thanks much ....word word word word word thanks More
by chrisharms054
Employees Worked With
May 21, 2025
We had an excellent experience with our salesman and the entire staff at Kia of Saint Augustine from start to finish! entire staff at Kia of Saint Augustine from start to finish! More
by astone192
May 19, 2025
Great dealership great service department excellent prices and excellent work! Scott ingenito is the best service manager prices and excellent work! Scott ingenito is the best service manager More
by im1ru2
May 15, 2025
Derek was very responsive. I love this Kia dealership. I have had no issues in the three years of using them I love this Kia dealership. I have had no issues in the three years of using them More
by aimee8
Employees Worked With
Other Employees :
Richard. Salesman
May 13, 2025
Fantastic purchase experience. Anthony or sales person was excellent. as was JT Fielden in finance, Family Kia is a great place to purchase a new vehicle. Anthony or sales person was excellent. as was JT Fielden in finance, Family Kia is a great place to purchase a new vehicle. More
by zaunerp
May 12, 2025
Excellent service at Family Kia from the time it took to make the appointment to completion. Vehicle was serviced and returned spotless and as promised . Will definitely be back ehen my vehicle needs serv make the appointment to completion. Vehicle was serviced and returned spotless and as promised . Will definitely be back ehen my vehicle needs service again . More
by elirodz2004
