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Family Kia

St. Augustine, FL

4.3
113 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 113 reviews

January 12, 2025

Great service made us feel like family went out of there way to serve us stayed past there closing time More

by mikestamy1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Stearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Sales process was quick and easy. Sales person was knowlegable and friendly. Overall a very good buying experience. More

by cconnolly182
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Phipps
January 10, 2025

Everyone is always incredibly helpful! My service always gets done in a timely manner and the waiting area is always clean! More

by schonaingenito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your review and, we appreciate your business!

January 10, 2025

The dealership is not willing to fix my doorhandle which was broken while under their care during previous appointment even though I was told they would. More

by TLBCOLLINS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Hello, from my understanding we fixed the door handle...is there another issue with the door handle?

January 10, 2025

Everyone that I worked with at this dealership was friendly, patient and understanding. They made buying my car easy and worry free. More

by jessica.morano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Mauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you, Jessica! We're grateful for your kind words about Robert and Anthony; it's wonderful to hear they made your car buying experience smooth and enjoyable.

January 09, 2025

Friendly service,,told me what had to be done and how long it would take.car was ready on time. More

by JOHNEDWARDARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Glad we could help you out and thank you so much for your review!

January 09, 2025

Went in for 1st oil change. 9AM, first appointment, it took 2 hours Seevice advisor was great More

by simba4816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
January 08, 2025

Very efficient and courteous. They give you a complete breakdown and explanation of the work that needs to be done. More

by thpollitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your review and, we appreciate your business! See you next time

January 08, 2025

Everyone was kind professional and humorous the price of my purchase was good I would recommend othoo More

by lawandablount7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Bellomusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your business and we really appreciate your review.

January 08, 2025

Service people were very friendly and kept us updated on when the service would be complete More

by gasserl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your feedback and, we appreciate the review!