Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
433 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 433 reviews
January 01, 2026
Very positive experience. Mike and AJ were amazing! The manager was willing to be flexible and make deals. Thanks Mike and AJ were amazing! The manager was willing to be flexible and make deals. Thanks More
by christina628
Verified Customer
January 01, 2026
I was out of town and bought my car remotely. Destiny was amazing! The process was very smooth. I never felt overly pressured to add anything or not use my own financing. The price was clear and Destiny was amazing! The process was very smooth. I never felt overly pressured to add anything or not use my own financing. The price was clear and a great price! The car arrived and we LOVE it!! Thank you again!! More
by sherrybussanich
January 01, 2026
Probably the best experience I've ever had with purchasing a vehicle. Robert Hall was amazing and I will definitely consider him and Family Kia for my future car needs. purchasing a vehicle. Robert Hall was amazing and I will definitely consider him and Family Kia for my future car needs. More
by santana.james88
January 01, 2026
Marius was amazing to deal with & we made a deal over the phone . Having a 4 hour ride to St Augustine, vehicle was ready as promised. Zack was amazing as well & got service to install a new battery On the s phone . Having a 4 hour ride to St Augustine, vehicle was ready as promised. Zack was amazing as well & got service to install a new battery On the spot. Doug in finance got us out the door quickly & offered us additional rebates as well. I would recommend Family Kia to anyone, regardless of where you live. It was well worth the trip!!!!! More
by abe2fl
December 30, 2025
Anthony was amazing. I had great service. I was referred to me. He did most the deal before I got there. Easiest car buying experience I have ever had. I had great service. I was referred to me. He did most the deal before I got there. Easiest car buying experience I have ever had. More
by payton.otz
December 30, 2025
AJ and Stephanie was awsome couldn’t ask for nicer people to deal with everybody at the dealership were super friendly to deal with everybody at the dealership were super friendly More
by walkerautoglass
December 28, 2025
Outstanding friendly service! Already recommending to other family members. We will definitely buy future vehicles here. Already recommending to other family members. We will definitely buy future vehicles here. More
by ALANNAOTZEN
Employees Worked With
December 27, 2025
Both the salesman and the man in the finance department were both honest, professional and caring. They made purchasing a new vehicle a great experience and I will be recommending them to all my family and were both honest, professional and caring. They made purchasing a new vehicle a great experience and I will be recommending them to all my family and friends. More
by cschrope22
December 27, 2025
Well, I was very please with the service I received at Family Kia. Everyone was helpful and kind. Family Kia. Everyone was helpful and kind. More
by BILLANDJESSE1966
December 26, 2025
I always have a great experience at Family Kia. They are friendly and attentive. I recommend them to everyone. They are friendly and attentive. I recommend them to everyone. More
by prstevenson
