Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,595 Reviews of Family Hyundai - Service Center
Sort by
May 04, 2023
My engine seized up and I ended up needing a new one - they diagnosed the issue the same day I took my car in and within a few days had me in a rental which I understand was not a requirement but I apprec they diagnosed the issue the same day I took my car in and within a few days had me in a rental which I understand was not a requirement but I appreciated. I was told it would be 6-8 weeks for a new engine but I think I was back in my car in less than a month. It was a bad situation with my engine but Family Hyundai did everything within reason to help. Unfortunately I don’t know if I’ll be able to buy another Hyundai, but it won’t be because of Family Hyundais quality of service. More
by putman.nick
Verified CustomerEmployees Worked With
I worked almost exclusively with Crystal.
May 03, 2023
I received great service but the initial porter was extremely rude and offensive. The porter who I initially assisted me was very rude and condescending. Otherwise the other service staff was very help extremely rude and offensive. The porter who I initially assisted me was very rude and condescending. Otherwise the other service staff was very helpful. More
by ERINDENOVA@GMAIL.COM
May 03, 2023
They did a very good job replacing he diverside headlight assembly in my 2021 G90 assembly in my 2021 G90 More
by keithjarchow
Employees Worked With
May 03, 2023
The salesman was very polite, very helpful,, not force me to buy the vehicle I was trying to choose. The sales manager Jason was helpful as well. to buy the vehicle I was trying to choose. The sales manager Jason was helpful as well. More
by SMITHROLISHA
Employees Worked With
Other Employees :
Joking in the service department has always been a very kind person who, always touched basis with me regarding in service performed on my 2021 Sante Fe that I traded in to buy my 2023 Sante Fe.
May 03, 2023
Easy to reach service department manager, especially if you have questions. Kind and caring service reps. you have questions. Kind and caring service reps. More
by MERENDALEO
May 03, 2023
great service as always I like Colin and Krystal are great I can't wait to return great I can't wait to return More
by i.conditt
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
May 03, 2023
My Number 1 dealership! !!! Great service and the guy and gals make you feel like family. !!! Great service and the guy and gals make you feel like family. More
by theroverempiree
Employees Worked With
May 03, 2023
Not pushy veof humor treated with wry patient greatourtim sense polite and c nice and friendly sense polite and c nice and friendly More
by BRIANBOYLE705
Employees Worked With
Other Employees :
Ricky gushi, Tom Salin, Eric Kratschmer, Sonata Bartkus
May 02, 2023
Great service and very thorough updating me throughout my time! Great loaner car also, thanks! time! Great loaner car also, thanks! More
by HOLETZKYCAITLYN
Employees Worked With
May 01, 2023
Great customer service, Crystal the service professional was absolutely fantastic with ti.ing and service. was absolutely fantastic with ti.ing and service. More
by TNC823
Employees Worked With
