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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,594 Reviews

5,594 Reviews of Family Hyundai - Service Center

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May 19, 2023

Though they were very crowded they honored my appointment time.My car was ready in time frame promised. More

by EMFAHEY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
May 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Bryan and our team. We're glad to hear we delivered such a great experience!

May 19, 2023

Brian was terrific. Went over all the services that were needed and the amount due. Helped me schedule my next appointment More

by CINDANRODZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Brian and our service team. We're glad to hear we delivered such a great experience!

May 18, 2023

They were very professional. They knew what I needed. They got me out of there quick. What more can I ask for? More

by Jayklocek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 18, 2023

I was very satisfied with the service they provided I would recommend them to anyone who asked. More

by ANDREWKRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 18, 2023

Horrible customer service cars arr built with out proper inspection I would never recommend any to buy a Hyundai ever More

by Yattacow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George "Skip" Hasenjaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
May 22, 2023 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 18, 2023

Mayweather was a phenomenal salesman. He answered all my questions and is very knowledgeable of all the products. Mayweather was very professional and I would highly recommend him to my f More

by Bjknudsen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2023

The service here is fantastic. Would recommend to family and friends. Tom is always professional and courteous. A real asset to the team. Everyone else in service is attentive as More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 17, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We will pass along your kind words to Tom. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 17, 2023

Per usual, the "Family" name is fitting. I'm always greeted with a personal feel when I'm in the place. The smiles from certain people come off genuine when we interact. I'm asked genuine qu More

by solidiphi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 17, 2023

People are wonderful. It’s always clean. Service is always completed in a timely manner. If there’s issues they let you know as soon as possible. They also have the pic More

by rknebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 17, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 17, 2023

My service at Family Hyundai is always outstanding. My service advisor Collin Simmons does an excellent job getting what I need complete as quickly as possible. I had a little bit of a wait this last v More

by TMCHUGH426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 17, 2023 -

Family Hyundai responded

Thank you so much for your kind words for Colin and Tom, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

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