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This rating includes all service center reviews, with more weight given to recent reviews.
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5,819 Reviews of Family Hyundai - Service Center
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September 22, 2023
The process was smooth. Sales team did an exceptional job. Thank you Maurice and FH. Sales team did an exceptional job. Thank you Maurice and FH. More
by JORDANLITTLE2390
Verified Customer
September 22, 2023
The dealership is great. The service department is a little chaotic. No one answers the phone. No one calls you back. I don’t know if it’s just Family Hyundai or all the Hyun The service department is a little chaotic. No one answers the phone. No one calls you back. I don’t know if it’s just Family Hyundai or all the Hyundai dealerships because I’ve even had River Oaks Hyundai the same way the dealership in Highland the same thing. More
by odsssa421
September 22, 2023
Everyone was courteous and professional. And my problem was expedited and taken care of within 48 hours. And my problem was expedited and taken care of within 48 hours. More
by PAULRICHMOND
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
September 21, 2023
The dealership is great to work with for scheduling mantiene for your vehicle and always check with you to make sure they are following the warranties you have on your car mantiene for your vehicle and always check with you to make sure they are following the warranties you have on your car More
by sinead14fitz
Employees Worked With
September 20, 2023
Business manager Crystal get me informed and when I came to pick up my vehicle over 6 months later I had issues and she took me right away. to pick up my vehicle over 6 months later I had issues and she took me right away. More
by sawalker
Employees Worked With
September 20, 2023
Friendly service there was a nice waiting area clean restrooms and I appreciated that Rick who sold me the car came over to see me for my first oil change asked me how everything was good customer servi restrooms and I appreciated that Rick who sold me the car came over to see me for my first oil change asked me how everything was good customer service More
by laurieorlowski65
Employees Worked With
Rick gussie not sure of last name
September 19, 2023
I was very grateful that you stood behind your guarantee and Colin made me feel comfortable with the process. and Colin made me feel comfortable with the process. More
by CAROLAHUGHES2003
Employees Worked With
September 18, 2023
Snacks provided, constant updates on status of my car and was able to do work on my laptop while waiting with access to a table and outlet. I would definitely return to this location. was able to do work on my laptop while waiting with access to a table and outlet. I would definitely return to this location. More
by bryonne
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
September 18, 2023
They were very responsive regarding a problem I had with excessive oil consumption. They kept me current through the entire process. excessive oil consumption. They kept me current through the entire process. More
by JA
Employees Worked With
September 17, 2023
I have going to this dealership since 2003. I continue due to there professionalism and help. I can't say enough about them from the porters to management. I plan to continue! I continue due to there professionalism and help. I can't say enough about them from the porters to management. I plan to continue! More
by Rjoneserin
