Family Hyundai - Service Center

I have no complaints about this dealership, everyone is always very friendly and pleasant. Great customer service! always very friendly and pleasant. Great customer service! More

Unfortunately, I have only had bd experiences from this dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended u dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended up going to other Hyundai dealerships and bought the vehicles. Lastly the service department was rude, arrogant, and unhelpful. I always believe in given businesses a second or third chance, but Family Hyundai in Tinley Park has disappointed me each and every time. More

Great customer service, Crystal was very attentive and fully explained the issues with my car. She also was very professional through the entire process !! Thank You fully explained the issues with my car. She also was very professional through the entire process !! Thank You More

This is an extremely busy dealership, that doesn't stop them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to help. The car was dropped off and Mike and his team attempted to find the problem. Even though it hasn't been discovered yet, Mike and his great service crew went the extra mile in attempting to locate the origin. This dealership believes in keeping their customers happy, everyone from the service department and dealership is there to help! So even though the problem hasn't been identified yet, I know when I return in July they'll do their best to solve this problem. Thank you for not giving up and for your great help! Keep up the good work, you're so very appreciated! More

Crystal was my angel. When someone is honest and goes above and beyond, you don't forget that. I've been so worried about my car but Crystal had my back. I couldn't be mor When someone is honest and goes above and beyond, you don't forget that. I've been so worried about my car but Crystal had my back. I couldn't be more thankful. She is an asset to Family Hyundai. This is a good dealer. More

Tom Salin was great as usual. The wait time before I could drive in to get registered was 40 minutes which was terrible. After that Tom Salin took good care of me. Even though it The wait time before I could drive in to get registered was 40 minutes which was terrible. After that Tom Salin took good care of me. Even though it took a hour for an oil change. Also I didn’t know about the 3.5 service fee for debit or credit charges until I got to the service desk. I think this is terrible. Which is higher than many retailers. I’m glad my bill was under $100.00. I never carry checks. More

I'm glad they finally realized there's a problem with my oil consumption keep overnight. oil consumption keep overnight. More

I had some issue with the car, been hearing some noise, I try to set an appointment online but here wasn’t any availability, So I called in and spoke with Mike and he was able to assist me, by offering for m try to set an appointment online but here wasn’t any availability, So I called in and spoke with Mike and he was able to assist me, by offering for me to drop off the car and they so they could work it in the line for service. More

Colin is the man! Great service and done efficiently. Book in advance as it gets busy Great service and done efficiently. Book in advance as it gets busy More

Friendly staff that answered all my questions Any and all questions I had about my vehicle/service were answered, and I left satisfied with the work done questions I had about my vehicle/service were answered, and I left satisfied with the work done More