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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,822 Reviews
Call Service Center (708) 444-7100

5,822 Reviews of Family Hyundai - Service Center

Sort by
October 14, 2023

They took great care of me and got my car in quickly Was a great experience More

by ken7960
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Oct 14, 2023 -

ken7960 responded

Family Hyundai took great care of me during my last 2 service visits and I am very happy with the service.

Oct 16, 2023 -

Family Hyundai responded

Thank you, Ken! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2023

Very good dealer and service department easy to work with and very helpful group of professionals More

by TRFCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Oct 16, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 14, 2023

While it was a challenge to obtain an appointment due to volumes, the experience was efficient and professional. More

by Nikcampo2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Oct 16, 2023 -

Family Hyundai responded

Thank you, Nik! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 13, 2023

The service department is very efficient and time savvy, I get in and out very quickly . More

by bevwill03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

October 13, 2023

Very friendly and helpful. prompt and on time when servicing your car. Ver nice service. More

by MORONEYHARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Family Hyundai responded

Thank you, Harry, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 12, 2023

This is my second time purchasing from this dealer. Always a great experience. Staff is friendly More

by lucgar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

October 12, 2023

This Dealership is the WORST THAT EXISTS ! !!!!THEY SHOULD BE CLOSED DOWN !!! They are rude and obnoxious and charged me outside of what I was told was going to be charged and DID NOT ADRESS T More

by JMSFFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 12, 2023

Very nice and impolite were very concerned on your issues you were have with your vehicle More

by DANA.KEENAN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Dewitt
Report | Print
Oct 13, 2023 -

Family Hyundai responded

Dana, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2023

The people were friendly and helpful. They answered all my questions. Repairs were done quickly. I may be back soon because it looks like I just got another recall. More

by MKAMM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2023

Great service and staff, I have had no problem with with Family Hyundai, keep up the good work More

by MBUDA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Oct 12, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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