Family Hyundai - Service Center

They are not good about calling you to let u know the car is ready or it ur parts came in. You have to do your own leg work when you get in to the service no one comes to the car. Service is going down car is ready or it ur parts came in. You have to do your own leg work when you get in to the service no one comes to the car. Service is going down at this dealership. More

There was a complete lack of communication between my sales advisor and me. My car was in the shop for a month with no real communication as to what the issue was or what needed to be done. I tried calli sales advisor and me. My car was in the shop for a month with no real communication as to what the issue was or what needed to be done. I tried calling and texting several times with no response. Or I would get transferred to him and the call would hang up. The only time I got a response was when I physically went into the shop several times. I even saw my sales advisor trying to hide from me when I walked in one time. I feel this dealership knows they screwed me over and are hoping I don’t notice. My family has serviced 5 Hyundais at this dealership but my most recent experience makes me want to never come back again. More

Perform everything I needed done to the car and even took care of extra items care of extra items More

Pleased about the diagnostic report with each service visit. The waiting room is clean and well lit. visit. The waiting room is clean and well lit. More

I got my car serviced. The people were very professional. The waiting area was nice. I will return and I recommend this place. The people were very professional. The waiting area was nice. I will return and I recommend this place. More

Excellent service. Wonderful customer service. Prompt timing in keeping within our appointment time. Clean, comfortable waiting area. Wonderful customer service. Prompt timing in keeping within our appointment time. Clean, comfortable waiting area. More

The staff & their Professionalism that they have given, through out the years. I'M GOING TO MISS YOUR MORNING SMILE TOM!!!! HAPPY RETIREMENT ❤️MAY GOD BLESS YOU 🥳🥳🥳 through out the years. I'M GOING TO MISS YOUR MORNING SMILE TOM!!!! HAPPY RETIREMENT ❤️MAY GOD BLESS YOU 🥳🥳🥳 More

Eyebrow a van from Family Hyundai and I love how they treat people and I love the business how about another vehicle for the from them the vehicle that I brought for them it runs good and it drives like treat people and I love the business how about another vehicle for the from them the vehicle that I brought for them it runs good and it drives like a brand new car thank you my name is Patrick More

Service was thorough, Ken was polite, detailed, and informative. He answered all of my questions. informative. He answered all of my questions. More

The dreaded engine service is going well. I feel better knowing Family Hyundai is standing by their brand warranty. I feel better knowing Family Hyundai is standing by their brand warranty. More