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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,592 Reviews

5,592 Reviews of Family Hyundai - Service Center

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August 17, 2023

Honest about condition of car Also very curteous . Would recommend dealership for minor repairs or oil changes More

by ME
Recommend Dealer
Yes
Employees Worked With
John , Service tech
Aug 18, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2023

I have confidence in your business and have bought several new cars from Family Hyundai More

by FREEZE10732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 18, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2023

The service was great and the people were fantastic great place to do business with More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 16, 2023

Everyone was very helpful. My car was done much quicker than anticipated. My technician was helpful in scheduling my followup appointment. More

by AMANDA.KNAPP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Amanda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2023

Love Family Hyundai. Any issues or concerns were always addressed immediately. Great good of people. More

by EJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice in sales and the service manager can’t remember his name.
Aug 17, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 16, 2023

Service department mgr Mike was exceptionally professtional and mindful of my senior years and the heat was very intense when my air conditioning went out in my vehicle. The newly employed techn More

by ROSA Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Name? New technician and I believe Tom was the young man who phoned me parts were in., Tom Salin
Aug 17, 2023 -

Family Hyundai responded

Thank you for your very kind review, Rosa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 16, 2023

I am happy! Based on the symbol on the displayed/examination, they ascertained the problem. More

by FALL92008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2023

Received my warranty engine replacement and can breathe again. Although the steps to getting the new engine were necessary for claims purposes, the anxiety was high. Family Hyundai understood and explain More

by natalie_l_harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Family Hyundai responded

Thank you for your very kind review, Natalie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 15, 2023

Had a recall and drove up. Went in and Matt was very courteous. Helpful and professional Very satisfied with him and work completed Thank you Respectfully Raymon More

by MRRAYJ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT
Aug 16, 2023 -

Family Hyundai responded

Thank you for your business and this review, Raymond. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2023

Hard to make an appointment for service. I called to make an appointment to have my new car serviced .no appointment available . Called salesman no response. Called the next day. Talked More

by roberthill119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Aug 19, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, Robert. If there is anything we can do to turn this around for you, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.

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