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5,824 Reviews of Family Hyundai - Service Center
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December 19, 2023
Facility is clean and the people are friendly and helpful. Vehicles have always been serviced in a timely manner. helpful. Vehicles have always been serviced in a timely manner. More
by CLANNIE
Verified Customer
December 18, 2023
Efficient service. Greeted quickly and very organized. Clean and comfortable waiting area with refreshments provided. Clean washrooms. Service explained once completed. Greeted quickly and very organized. Clean and comfortable waiting area with refreshments provided. Clean washrooms. Service explained once completed. More
by LW1777
December 17, 2023
My salesman lied to me and my family. I also had to wait longer to actually have my car in good condition than originally told because it needed to get fixed but nobody told us it would t I also had to wait longer to actually have my car in good condition than originally told because it needed to get fixed but nobody told us it would take two weeks- we were told it could be done within a week and take under an hour. More
by AJF
Employees Worked With
Austin Osabuohien
December 17, 2023
I get to the dealership 20-25 minutes before my 8:00am appointment and still wait outside 10 minutes after my appointment. I was obviously in the wrong line because others after me were serviced before me appointment and still wait outside 10 minutes after my appointment. I was obviously in the wrong line because others after me were serviced before me. This happened in my previous appointment also. I suggest 2 lines one for appointments and one for walk-in’s. More
by juanitaallenbailey
Employees Worked With
Eric Kratschmer
December 16, 2023
It was a wonderful and worry free experience! Very professional and friendly environment great job Very professional and friendly environment great job More
by SUEINDIANS.90
Employees Worked With
December 15, 2023
I went in for an oil change and found out I barely had any coolant in my car. None of this was noted on my receipt nor did the Service Rep tell me. any coolant in my car. None of this was noted on my receipt nor did the Service Rep tell me. More
by esbju17
Employees Worked With
Matt Casey
December 15, 2023
Over booked. Chaotic. Poor service. Long wait. Nothing getting documented. Too many changes in their system. Hard to schedule. Rude. Chaotic. Poor service. Long wait. Nothing getting documented. Too many changes in their system. Hard to schedule. Rude. More
by BKR4130
Employees Worked With
The whole service department especially the manager
December 14, 2023
Everyone was VERY helpful and NICE. Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service departmen Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service department was very helpful and nice too! Would definitely recommend Family Hyundai. More
by CFB41
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
December 13, 2023
Nice people ! I wish they had more mechanics on the side to finish job faster. I wish they had more mechanics on the side to finish job faster. More
by LUCULESCU
Employees Worked With
