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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,818 Reviews
Call Service Center (708) 444-7100

5,818 Reviews of Family Hyundai - Service Center

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February 13, 2024

Waited a long time for the appointment then waited 30 minutes to check in. Otherwise everything was good More

by JOHNOB1
Recommend Dealer
Yes
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Feb 13, 2024 -

Family Hyundai responded

John, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 13, 2024

Had purchased a battery and had some recall work done. Service person was very accommodating. Work was done in about 2.5 hours. More

by Thomas Granoski
Recommend Dealer
Yes
Employees Worked With
IDK .I know he has been working there for awhile. He was at the first desk as you walk into the service writer area on the day I had the car serviced.
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Feb 13, 2024 -

Family Hyundai responded

Thomas, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 13, 2024

Nice service writer and quick care Service writer was very helpful, it did take a long time to get an appointment though. More

by blkmagnolia73
Recommend Dealer
Yes
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Feb 14, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 13, 2024

Never called to let me know car is done. Didn't have paperwork ready when car was picked up More

by SHELBY.NEKOLA
Recommend Dealer
No
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Feb 16, 2024 -

Family Hyundai responded

Shelby, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 13, 2024

They get the job done. Definitely made them the one's to get your car right More

by ANTMAN762006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 12, 2024

It was an easy process to get my car in and Ramy communicated with me during my service More

by NEZAR
Recommend Dealer
Yes
Employees Worked With
Ramy
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Feb 12, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Ramy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2024

Service was excellent Done promptly Very friendly people explain the work being done Very helpful More

by D.KRUSE6510
Recommend Dealer
Yes
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Feb 12, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 11, 2024

Excellent! My experience at Family Hyundai with Matt was excellent! I was very pleased with it! More

by ALEXANDRU.ORHEAN
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 12, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

February 11, 2024

Very good service very friendly It was very good service very friendly, very quick, and a very clean environment with snacks and beverages More

by jasonchio2
Recommend Dealer
Yes
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Feb 12, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jason, and we look forward to working with you again.

February 11, 2024

Great, quick service. Bryan Schultz is always friendly and thorough. The waiting facilities are comfortable. More

by jablack1960
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
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Feb 12, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you again for choosing Family Hyundai, and we look forward to having you as one of our valued customers for many more years to come!

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