Family Hyundai - Service Center

Recall work Excellent service as usual. The work was completed on time. Tom Salin took care of me as he always does. Tom is an excellent service advisor. Excellent service as usual. The work was completed on time. Tom Salin took care of me as he always does. Tom is an excellent service advisor. More

Super This was the first time at this dealership. It's closer to my residence, I made my appointment for the time slot I wanted. When I arrived the service This was the first time at this dealership. It's closer to my residence, I made my appointment for the time slot I wanted. When I arrived the service writer greeted me with a smile. When writing up my request for oil change and tire rotation he pointed out that there was a recall on my car's cabin temperature gauge. Great service!! More

Routine oil/filter servive In for just a scheduled interval oil / filter service. All went quickly, my free inspection review showed "all good" and my car was washed and dried. In for just a scheduled interval oil / filter service. All went quickly, my free inspection review showed "all good" and my car was washed and dried. Had a bit of bagel and coffee and read my novel while waiting in the comfortable area provided. While this is number 1 oil change (last one was free)It's nice that Family will make my third oil change FREE, so one to go! Thank you Family Hyundai Service for all you do. Great friendly service writers too! More

Poor Service I got my Sonata Hyundai Fix there and when I got it back I have Warranty on the engine for first time owner and they made me pay them I got my car bac I got my Sonata Hyundai Fix there and when I got it back I have Warranty on the engine for first time owner and they made me pay them I got my car back dirty and hearingIn the engine More

Engine replaced My Engine was making loud clatter noise, after inspection found new engine block was needed , replacement was a bit lengthy but warrantied and loaner My Engine was making loud clatter noise, after inspection found new engine block was needed , replacement was a bit lengthy but warrantied and loaner car provided , so no real inconvenience. Erica was very pleasant to work with . All my maintenance & service has been done at Family Hyundai since Car was new. This is my 2nd Hyundai purchase and can really say I have faith in Hyundai. More

Excellent service and professional employees to work with!! I purchased my 2018 Tucson in June and have been in love with it ever since! Not only was the purchase itself a great experience (with Joshua Casey) b I purchased my 2018 Tucson in June and have been in love with it ever since! Not only was the purchase itself a great experience (with Joshua Casey) but everything since June has been wonderful!! Josh reached out to make sure everything was running smoothly with the car and to ask if I had any questions. Yesterday I went into Family Hyundai to get my first oil change which was free! I knew every third oil change was free but the initial change being free was a pleasant surprise! They even gave the car a nice wash and topped off all the fluids in a timely manner. Colin was very friendly and pleasant to work with! Every encounter I’ve had with Family Hyundai so far has been wonderful and I am so happy with my first car purchase and decision to go to FH!! More

Colin was awesome at Family Honda Colin was there to greet me within 1 minute. Now that is service. We are all busy in life but getting an oil change was a pleasure. Thanks Colin Colin was there to greet me within 1 minute. Now that is service. We are all busy in life but getting an oil change was a pleasure. Thanks Colin More

oil change and inspection went well After oil change, Mike reviewed the results of the vehicle inspection with me and pointed out that the 4+ year old battery is showing signs of age and After oil change, Mike reviewed the results of the vehicle inspection with me and pointed out that the 4+ year old battery is showing signs of age and could be replaced. No hard sell. Mike stated cost of replacement and did not try to alarm me; just advised. It was appreciated. I replaced the battery and will worry about other things. Good job. More

speedy service every time I come in for service the staff is so courteous and my needs are addressed quickly and any questions I have are also addressed in a timely every time I come in for service the staff is so courteous and my needs are addressed quickly and any questions I have are also addressed in a timely manner. More