Family Hyundai - Service Center

The service person was very friendly and helpful got me in and out! I appreciate the good service I received in and out! I appreciate the good service I received More

Friendly, quick, honest, reliable, personnel staff that truly puts the "family" in family Hyundau! Highly recommend truly puts the "family" in family Hyundau! Highly recommend More

I took my car in because my passenger front seat was not moving at all...Bryan ordered the part I need last week.. when it came in he scheduled an appointment with me I also needed an Oil Change.. it went s moving at all...Bryan ordered the part I need last week.. when it came in he scheduled an appointment with me I also needed an Oil Change.. it went smooth More

Friendly staff. They made sure my concerns were addressed. Overall, I am pleased with their service. They made sure my concerns were addressed. Overall, I am pleased with their service. More

Friendly staff. They are just horrible with return phone calls when making a service appointment. Actually had to walk in to set up the appointment for lack of retur They are just horrible with return phone calls when making a service appointment. Actually had to walk in to set up the appointment for lack of returned messages aver 3 week span. Called 3 x and waited. Other than that, things are good. More

It takes to long to get a appointment and way to long to wait for your car for a simple oil change over 2 hours wait for your car for a simple oil change over 2 hours More

When making the appointment, the staff at Family Hyundai were not knowledgeable about the issue they told me to make an appointment with the technician to investigate the issue with my vehicle. When the tec were not knowledgeable about the issue they told me to make an appointment with the technician to investigate the issue with my vehicle. When the technician look at the vehicle, he resolved it very quickly by stating that the button on the vehicle, where the setting for the camera was turned off. When I arrive to my appointment on time, the porters were very rude to me, telling me that I had to go all the way back to the end of the line and there was a long line to wait. I was very upset with the lack of professionalism handling. And respecting my time. One of the managers came out and I complained to him about the issue with having to wait in the parking lot for over an hour even though I had an appointment scheduled. I appreciated that the Porter did drive me back home. However, when the vehicle was inspected and to be returned back to me, the manager was out at lunch and could not coordinate with me to have a porter pick me up from my home this was frustrating because then I had to get an Uber to drive me to the dealership for a problem that could’ve been resolved over the phone to begin with, and did not necessarily require a technician to inspect the vehicle. I feel that the staff who handle the phone calls are not professional because if you go to lunch, someone should cover the phones. More

Excellent with getting my Car Repaired after the mishaps with it, the priority was getting my car fix and it might of took several days but I was informed of when the part came in to when the repairs will s with it, the priority was getting my car fix and it might of took several days but I was informed of when the part came in to when the repairs will start and in detail what needed to be done. More

They are friendly and make you feel welcome and take care of you as soon as you can of you as soon as you can More

My service Rep was Crystal she was very professional , helpful great customer service she kept me updated on my vehicle. Made sure I wasn’t inconvenience while my car was being repaired. Thanks Crystal helpful great customer service she kept me updated on my vehicle. Made sure I wasn’t inconvenience while my car was being repaired. Thanks Crystal More