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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,817 Reviews

5,817 Reviews of Family Hyundai - Service Center

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November 26, 2019

Always amazing service! I came in for a routine oil change. When I checked in I was told that there was a recall on my car. I asked why and everything was explained to me and More

by CCATS704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 26, 2019

A job well done! Valet was on time both ways. Loaner was great. Car was sent in for a recall. So car is running fine. Big scent of burning oil in and out side of car. More

by CHORNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 25, 2019

Great Experience each time I go to the service dept. friendly staff and porters. Will continue to have my car serviced at family Hyundai everytime More

by AISHA.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chabasco Elston
Nov 25, 2019 -

Family Hyundai responded

We are happy to hear that you enjoyed your experience at Family Hyundai! Thank you for your kind words.

November 25, 2019

I was disappointed in the service. My low tire pressure appeared. I made an appointment and brought my car in for service. I was told that the tires were ok. Two days later the light we More

by nmacmullen
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 02, 2019 -

Family Hyundai responded

We apologize for the lack of service that you received at our dealership. Please feel free to reach out to TJ Schmitt, our Service Manager. You can reach him at 888 - 834 - 9474. Thank you.

November 25, 2019

Recalls and Repairs Everything was repair promptly and priced right. The service dept.call with an estimate for the repairs that weren't warrantied. The repairs were md More

by MAMMADORA6420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 02, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

November 24, 2019

Excellent service This was my first time receiving service at this facility. I am very pleased with the treatment I received. Tom in service explained everything to me More

by JMALLEN6125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 25, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We are thrilled to hear that Tom was able to explain everything to you and that he made sure you understood the exact problem that your vehicle is experiencing.

November 23, 2019

Oil change, tire rotation and replace filters I came in without an appointment but Colin took care of my vehicle, he explained what I needed done and priced it out with a courteous and professiona More

by SERCO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Family Hyundai responded

We are glad to hear that Colin was able to assist you! Thank you for sharing your experience with us.

November 23, 2019

Service department Thus far I have nothing but greatness to say about the service department. Thanks for everything. Everyone that have dealt with has been honest and More

by TONI_2KOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 25, 2019 -

Family Hyundai responded

We are happy to know that our staff was able to make your experience wonderful! Thanks for sharing.

November 23, 2019

Friendly service Once again the service department and waiting area were up to par. Waiting area very clean and comfortable. The bathrooms are also very clean. Service More

by cloney.cassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 25, 2019 -

Family Hyundai responded

Thanks for the kind words! We are happy to hear that the service department and waiting area were wonderful. We take pride in keeping our facility clean and up to par.

November 23, 2019

15,000 milage My wife and daughter brought the car in for service and were impressed with the professionalism of the dealership. And how courteous everyone was.and More

by johnk120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 25, 2019 -

Family Hyundai responded

Thanks for your positive feedback! We are happy to hear that your experience was amazing all around.

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