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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,818 Reviews

5,818 Reviews of Family Hyundai - Service Center

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December 06, 2019

Oil change in about an hour, no appt Stopped in for oil change without an appt. Out in an hour. Crystal was great. Looked around at new models, nice selection of new autos More

by jclimack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 09, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 06, 2019

So far, excellent customer service ! Crystal in service has been so nice to work with. The ease of making appointments and scheduling things have been very helpful. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Crystal has been very accommodating and through thru our engine problems.
Dec 09, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

December 06, 2019

great Great experience service was fantastic.Tom Salin in service was so very helpful. He answered all my questions and made my visit very pleasant. He told More

by beg647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 09, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 06, 2019

System recall update Brought my vehicle in for system update. I made the appointment weeks prior to visit. When I arrived I found out that the appointment was not on the s More

by SSGRIGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that Colin was able to help make your experience at our dealership was wonderful.

December 05, 2019

Outstanding service I brought my 2019 Santa Fe in a for its first PM. I was notified by email the PM was due and Ricky made a follow up call for me as well to help set u More

by Deb C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Dec 09, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

December 05, 2019

GREAT SERVICE HAVE ALWAYS RECEIVED GREAT SERVICE POLITE AND PROFESSIONAL WORK ALSWAYS DONE IN A TIMELY ABOUT TIME NEVER HAVE TO RETURN BECAUSE OF POOR WORKMANSHI More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Dec 09, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 04, 2019

New Engine Of course I was very nervous, considering that my car is only 5 years old. Brian informed me that the reason. For a new engine was a manufacturer def More

by FRIEDAJ1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki, Mike Majchrowicz
Dec 09, 2019 -

Family Hyundai responded

Thanks for your detailed feedback, we appreciate it!

December 04, 2019

Made appointment same day in the evening. Completed service in less than 2 hours, washed vehicle for same day evening service. service dept has always been courteous to me for over 4 years More

by FSMITHBOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female Service manager, Mike Majchrowicz
Dec 09, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

December 04, 2019

Factory recall Everyone was very courteous and made me feel comfortable while I was there. The waiting room was very clean as well as the showroom. It gave me a ch More

by tomichmj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 03, 2019

Service As usual I was out quicker than expected. Tom always is so great to deal with when I bring my car in for service. Thanks More

by Debbielarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 09, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

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