Family Hyundai - Service Center

Oil change I was going to use my $10. Coupon that I received in the mail and was told that this was my free oil change. What a surprise that was to me. Thank y I was going to use my $10. Coupon that I received in the mail and was told that this was my free oil change. What a surprise that was to me. Thank you for that. Merry Christmas to Family Hyundai. More

Lack of communicatiom I scheduled to have my wife's car installed with a remote started. The person made it sound like a relatively quick service. When i dropped the car of I scheduled to have my wife's car installed with a remote started. The person made it sound like a relatively quick service. When i dropped the car off at 730am again it was made to seem that this would be done in the afternoon. It took 1/2 hour to get a loaner car. I then called at 3pm to check on status. Was told person would call me back. Called again at 4pm and they couldn't find the person who was supposed to call me. Was called at 430 to be told that car would be done between 5pm and 8 pm. Called at 730 was told car was done for 20 minutes was just being washed. This was also the same day that a sign was up saying cars wouldn't be washed due to the cold. Finally got to the dealership after 8. Asked to speak to manager who blamed everyone else and told us no one else complained so why should we. This person also didn't acknowledge that they were the person who didnt call after 3 and 4. Started to get condescending with my wife. We were upset and explained all the ways we were misled. Did get a discount on the service but still felt lied to the entire day. Starter works ok and has made the car much louder when locking doors. More

Great place I have to give thumbs up to some of the people in sales and service I have worked with. Tom is personable, helpful and he knows his customers; Colin I have to give thumbs up to some of the people in sales and service I have worked with. Tom is personable, helpful and he knows his customers; Colin is also friendly and extremely helpful. I trust both of them with my vehicle. I just bought my second car (Elantra Ltd) from Carlos. He makes you feel like you are a friend and gives you his undivided attention. I stop in occasionally to say hi! and he always seems so happy to see me. These guys (and everyone else) are definitely an asset to your great team! Thank you to all! More

Friendly, competent staff. Reliable service. I have been a customer since 2013. The staff is friendly, efficient, honest and the prices are reasonable. I highly recommend this place. Just aw I have been a customer since 2013. The staff is friendly, efficient, honest and the prices are reasonable. I highly recommend this place. Just awesome!! More

2012 sonata very professional, very fast. was pleased with over all service. work was completed quicker that I had thought that it would be. very nice job very professional, very fast. was pleased with over all service. work was completed quicker that I had thought that it would be. very nice job More

Average customer service The Team was professional for the most part, but I thought the summary of my current maintenance agreement could have be explained a little more in de The Team was professional for the most part, but I thought the summary of my current maintenance agreement could have be explained a little more in detail (free oil changes, etc) More

Mike is so awesome. My experience here is always smooth. I would recommend this dealership to my friends and family. I love the vehicle but the service is stellar. Mike is always very informational and so he I would recommend this dealership to my friends and family. I love the vehicle but the service is stellar. Mike is always very informational and so helpful. More

Prompt, professional and friendly service. As soon as I came in the door, a person greeted me and asked how they could help. I mentioned service department and the person promptly directed me t As soon as I came in the door, a person greeted me and asked how they could help. I mentioned service department and the person promptly directed me there. Once in the service department, the individual who helped me was very friendly and attentive to my issue. More

Service Brought car in because of slow tire leak. It was repaired in a timely manner at a very reasonable price. I had taken to a tire shop and they had recom Brought car in because of slow tire leak. It was repaired in a timely manner at a very reasonable price. I had taken to a tire shop and they had recommended replacing tire. More

Friendly and quick They only did what I asked them to and told me what else was wrong and how bad it was in a very friendly way. They only did what I asked them to and told me what else was wrong and how bad it was in a very friendly way. More