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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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December 27, 2019

great Very pleasant experience. very clean dealership very clean bathrooms.Tom Salin was a pleasure to do business with. He was very knowledgeable and was u More

by beg647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

December 25, 2019

Great Service They were very diligent about finding the problem and thoroughly explained what was happening. The problem was fixed and my car runs great. Very satis More

by kmittel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

December 24, 2019

Not repaired correctly My front suspension repair was not done correctly and I hear a noise that was never there before and anti swerve light on constantly. Can't drive car More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for the candid feedback! Please do not hesitate to reach out to our service manager, TJ. He is very helpful and would love to help with your situation. You can reach him at 888-834-9474.

December 22, 2019

My experience Great service by the staff, clean waiting room. Prompt timeframe in getme in and out. Not a long line in dropping off my vehicle also. More

by MUGGSY2
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thanks for your detailed feedback, we appreciate it!

December 22, 2019

Professional and quick service I was in and out in 30 mins! The staff was professional and friendly. The only negative mark is the price for an oil change is pretty expensive. More

by MSSMITH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Jan 06, 2020 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 22, 2019

The Service department is awesome The service department is the best I would recommend it to everyone to go to the service department great service. The service gentleman was very poli More

by SUSANNESHEHADI03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service guy I don't know him but he was so polite and so efficient and excellent service, Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

December 21, 2019

Brian Ramocki is awesome! I submitted the following review... Brian is awesome! Brian is awesome! Brian is awesome! Why do I have to use 25 words? I only have one thing to say! More

by SJOlson57
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki. I don’t know if you know this but he is awesome!
Jan 06, 2020 -

Family Hyundai responded

Thank you for the detailed review. We are sorry to hear about your keys! We appreciate your patience and we are glad that you are pleased with your experience, overall! We are thrilled to hear that Brian was able to handle your situation and help you out.

December 21, 2019

Great Service Always had great service been taking my cars to Family Hyundai for 10 years would not buy a car from any other dealer. Everyone I have dealt with has More

by DEBP8929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Major, Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 21, 2019

Excellent experience in Service. Shout out to Brian Ramocki who was efficient and pleasant to work with. Thank you for all of the wonderful assistance. More

by Ellie
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Jan 06, 2020 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 21, 2019

My experience was the best ever. I will always recommend to I had a major crash and family hyundai saved me. They helped me get a front end they did the electrical work and my car is in good shape. I only like More

by GAMBLEMICHAEL242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

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