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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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December 31, 2019

Family Attention to detail matters. From being prompt at opening the service dept at 7:00 am to informing me when my car was ready after being serviced...Fam More

by BIGHOMIE0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Jan 06, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

December 31, 2019

Fast and friendly Very nice experience. My salesman was extremely conscious of my time and what I was asking for. And I was satisfied with the vehical options. More

by DAHARDAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 31, 2019

Colin took good care of my husband’s needs. He explained everything to him, and told him what to look for moving forward. Thank you. More

by happynow
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 30, 2019

very plasent. service time was excellent very thing was explained to me.no problems at all, was happy with work done and will bring my car back here. More

by XMETAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

December 30, 2019

Friendly Staff Very friendly staff and provided honest feedback during my usual service for my car. The wait was not long and the facility was clean. Everyone in the More

by dauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 29, 2019

Service Review Excellent staff and great, timely service. I had no appointment and was in and out! Cost of oil change was competitive but being that I have bought More

by JRDZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 29, 2019

Broken mirror I have never given a rating so low to Hyundai. I brought my car in for a grease and oil change and to get my mirror repaired. I was told by Krystal More

by dawn2560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal in service
Jan 06, 2020 -

Family Hyundai responded

Dawn, we are sorry to hear about your negative experience at our dealership. Please do not hesitate to reach out to our service manager, TJ. You can reach him at 888-834-9474.

December 29, 2019

Good Service The service was very good and I got a free ride back to my home. That is a big plus so you don’t have to wait around of your car to be done. The servi More

by WATERS7545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

December 28, 2019

15,000 mile service I was greeted immediately upon driving into the garage, taken to the service rep (Crystal) and informed about what would be covered in this appointmen More

by caroline.lippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Tom Salin
Jan 06, 2020 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

December 27, 2019

Stopped in without an appointment and Some trim popped off my door was hanging, so I popped in( to see when they might be able to fix & how much it would cost & was told they could do th More

by jf1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my husband didn't remember any names sorry!
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

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