5,819 Reviews of Family Hyundai - Service Center
Family Attention to detail matters. From being prompt at opening the service dept at 7:00 am to informing me when my car was ready after being serviced...Fam Attention to detail matters. From being prompt at opening the service dept at 7:00 am to informing me when my car was ready after being serviced...Family Hyundai delivers the goods. More
Fast and friendly Very nice experience. My salesman was extremely conscious of my time and what I was asking for. And I was satisfied with the vehical options. Very nice experience. My salesman was extremely conscious of my time and what I was asking for. And I was satisfied with the vehical options. More
Colin took good care of my husband’s needs. He explained everything to him, and told him what to look for moving forward. Thank you. everything to him, and told him what to look for moving forward. Thank you. More
very plasent. service time was excellent very thing was explained to me.no problems at all, was happy with work done and will bring my car back here. service time was excellent very thing was explained to me.no problems at all, was happy with work done and will bring my car back here. More
Friendly Staff Very friendly staff and provided honest feedback during my usual service for my car. The wait was not long and the facility was clean. Everyone in the Very friendly staff and provided honest feedback during my usual service for my car. The wait was not long and the facility was clean. Everyone in the building was helpful. More
Service Review Excellent staff and great, timely service. I had no appointment and was in and out! Cost of oil change was competitive but being that I have bought Excellent staff and great, timely service. I had no appointment and was in and out! Cost of oil change was competitive but being that I have bought several new cars from this dealership, I felt comfortable having them work ob my BMW. More
Broken mirror I have never given a rating so low to Hyundai. I brought my car in for a grease and oil change and to get my mirror repaired. I was told by Krystal I have never given a rating so low to Hyundai. I brought my car in for a grease and oil change and to get my mirror repaired. I was told by Krystal that I would need a whole new mirror and it would take 1 week for them to receive the mirror and paint the mirror. After 2 weeks I called Krystal to see if the mirror was done. I did not receive a call back from Krystal. I called Krystal back the next day and asked about the mirror. She said she would call the paint department and call me back. She, once again, did not call me back. I called the next day and Krystal informed me the mirror needed to be painted and she would call me when the mirror was ready. A couple of days later, Krystal called me and told me the mirror was ready. A total of 3 weeks, when I was told 1 week. My husband brought my car in to have the mirror placed on the car. The next day I looked at the mirror and found that the mirror was painted the wrong color! I called Krystal for a third time and she never returned my call. Now, I will need to call, again, and see why the wrong color was painted on the mirror. More
Good Service The service was very good and I got a free ride back to my home. That is a big plus so you don’t have to wait around of your car to be done. The servi The service was very good and I got a free ride back to my home. That is a big plus so you don’t have to wait around of your car to be done. The service representative was very nice and took care of me quickly. More
15,000 mile service I was greeted immediately upon driving into the garage, taken to the service rep (Crystal) and informed about what would be covered in this appointmen I was greeted immediately upon driving into the garage, taken to the service rep (Crystal) and informed about what would be covered in this appointment, as well as the free oil change and total price for said service. More
Stopped in without an appointment and Some trim popped off my door was hanging, so I popped in( to see when they might be able to fix & how much it would cost & was told they could do th Some trim popped off my door was hanging, so I popped in( to see when they might be able to fix & how much it would cost & was told they could do the same day AND it was covered under that great warranty!! Thanks so much!! More