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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,821 Reviews

5,821 Reviews of Family Hyundai - Service Center

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January 09, 2020

At point I was be upset with this dealership. But because of a wonderful salesman named Tony I feel much better in respect of management I am sure he will explain to you. Thanks Tony for helping out and bein More

by MARGARETCAVELLE22
Recommend Dealer
Yes
Employees Worked With
Tony in sales only
Jan 22, 2020 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

January 08, 2020

No Complaints I went in for a free oil change but somehow some way, they came up with a bunch of other things that I should I receive for my vehicle. I have never l More

by Hyundai Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No complaints
Jan 22, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

January 08, 2020

Super service! I came in for a oil change with no appointment. I was in and out within 30 minutes. They were able to give me a complete diagnostic of my vehicle. More

by 1bklatham2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

January 08, 2020

Great service in a decent amount of time. Family Hyundai in Tinley Park, Illinois is always clean. The technicians always inform me of coupons or other promos to save me money. i have been a More

by jeromerussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Jan 22, 2020 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

January 07, 2020

Excellent service As always, Colin gave exceptional customer service. He was professional and knowledgeable on what needed to be done with my car. My car was done at More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

January 07, 2020

Service to vehicle did not meet my expectations and still having problems. Had an oil change and next day coincidentally the car wouldn’t start. Went back to get the fixed and now there is oil leaking. More

by BESOS1821
Recommend Dealer
No
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please feel free to reach out to our Service Manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

January 07, 2020

Colin was great as usual At check in Colin greeted me with his awesome customer service. I came in for an oil change, but during my visit Colin brought to my attention that I More

by dugzgirl98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

January 06, 2020

Oil leak They replaced the oil pressure switch which was under warranty. Only drawback was I had to wait 10 days to bring it in because they were so busy. Bu More

by jmonti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one. Sorry for the long wait, but we appreciate your patience!

January 06, 2020

Quick and easy service I was scheduled to have a 22,500 mile checkup and expected to have to wait most of the day on a saturday, but was pleasantly surprised that my car was More

by BLANE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice latina woman.
Jan 06, 2020 -

Family Hyundai responded

Thank you for the detailed review. We appreciate your patience and we are glad that you are pleased with your experience, overall!

January 05, 2020

Oil change Brian was very kind and listened to my concerns. He made sure to explain what was found and assured me everything was taken care of. People like him More

by WAFAZEGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 06, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us. We are glad to hear that Brian was able to assist you and make sure that all the important information was addressed!

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