Family Hyundai - Service Center

My charging system light came on. I called Tom Salin and brought it in on Friday. He located the problem (my alternator went out). I had to leave it over the weekend but was able to pick it up on Monday, brought it in on Friday. He located the problem (my alternator went out). I had to leave it over the weekend but was able to pick it up on Monday, More

Excellent service. I would recommend them to any and everyone. They were prompt to send out a loner car. And finished the job that day. everyone. They were prompt to send out a loner car. And finished the job that day. More

I trust them to take care of my car I have been going to Family Hyundai for years and I am confident about and trust them to take good care of my car and know I will receive great servic I have been going to Family Hyundai for years and I am confident about and trust them to take good care of my car and know I will receive great service! More

Great service! I went in for a regular oil change and was reminded my 60,000 mile service maintenance was due but I didn't have the 4-5 hours it would take. No prob I went in for a regular oil change and was reminded my 60,000 mile service maintenance was due but I didn't have the 4-5 hours it would take. No problem as they informed me to leave the car, gave me a loaner to drive and the car would be ready the next afternoon. I got a call the next morning letting me know my car was ready as the mechanic worked extra late the night before to get it done. Everyone always goes the extra mile to make my service visits great. What a great service team! More

Returned loaner car to pick up mine after service This is really a great dealership people are very nice and kind to me whenever I return to get work done on my car. Just a great place to bring your c This is really a great dealership people are very nice and kind to me whenever I return to get work done on my car. Just a great place to bring your car as well as buying one. More

Routine maintenance visit Paperwork was handled immediately upon arrival, maintenance performed - in and out in an hour! My car was also vacuumed and washed (which I did not e Paperwork was handled immediately upon arrival, maintenance performed - in and out in an hour! My car was also vacuumed and washed (which I did not expect.) More

This was my second visit to Family Hyundai with another one of my cars and once again the service was done quickly the car was washed and ready to go. I’ve been going to Family Hyundai since 2006 because t one of my cars and once again the service was done quickly the car was washed and ready to go. I’ve been going to Family Hyundai since 2006 because they treat you like family. More

Always great service!! I had an issue with my car that left my wife on the side of the road. I called Tom Salin and like always he took the time to listen and got my car fi I had an issue with my car that left my wife on the side of the road. I called Tom Salin and like always he took the time to listen and got my car fixed and back on the road. He is a big reason I continue to get my car serviced at Family Hyundai. More

Service Came in for an unscheduled oil change and Tom was professional and friendly. Took me right away and the car was ready to go in less than 1/2 hour and Came in for an unscheduled oil change and Tom was professional and friendly. Took me right away and the car was ready to go in less than 1/2 hour and Family Hyundai returned the car to me cleaner than I gave it to them. Excellent experience. More

Waste of time - mine and yours Second time visiting for same issue. Since intermittent issue, service can’t/won’t fix because it doesn’t happen when they have the car. Admitted “kno Second time visiting for same issue. Since intermittent issue, service can’t/won’t fix because it doesn’t happen when they have the car. Admitted “known” issue with driver’s door handle but still won’t address until it happens when they have the car. I was told that this could happen because of cold weather. Seriously? So don’t buy a Hyundai if you live in northern states!? I asked if providing a video of the handle failing would help. Answer: It could help. So I invest time, a tech takes time to evaluate, service manager invests time, all to say we didn’t witness the situation so we can’t fix. It makes no sense to me. I understand the concept, but when is common sense applied. There are costs to wasting employees time and frustrating your customers. Feel bad for Colin .. he’s the front person, delivering a crappy message. When does someone step in the determine this doesn’t make sense? More