Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,589 Reviews

5,589 Reviews of Family Hyundai - Service Center

Sort by
December 16, 2023

I will always recommend anyone to Family Hyundai as long as Mr. Larry is there More

by DEARDOROTHY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 17, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Larry and our team. We're glad to hear we delivered such a great experience!

December 15, 2023

I went in for an oil change and found out I barely had any coolant in my car. None of this was noted on my receipt nor did the Service Rep tell me. More

by esbju17
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Casey
Dec 18, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 15, 2023

Over booked. Chaotic. Poor service. Long wait. Nothing getting documented. Too many changes in their system. Hard to schedule. Rude. More

by BKR4130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department especially the manager
Dec 18, 2023 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 14, 2023

Everyone was VERY helpful and NICE. Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service departmen More

by CFB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Dec 14, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

Nice people ! I wish they had more mechanics on the side to finish job faster. More

by LUCULESCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2023

I have always had wonderful experiences in the service department who dealing with Colin. Isabel was also very helpful when I asked her any questions. Al take care of scheduling my car for getting detail More

by KISSANE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al
Dec 14, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Colin, Al, and Isabel, and don't hesitate to let us know if we can be of further assistance.

December 12, 2023

My salesmen was accommodating and patient. The services department is busy but was very welcome and efficient More

by MYSHEA199601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Family Hyundai responded

Thank you for the kind words for our sales and service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 09, 2023

Highly recommend very clean establishment Also, Mr. Maurice was very professional and helpful. Highly recommend will be coming back. More

by TANEEJAHSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very directive and appointing to my needs very professional. Thank you for cleaning my car as well.
Dec 10, 2023 -

Family Hyundai responded

Thank you so much for your kind words for Maurice, and for taking the time to leave us this wonderful feedback!

December 09, 2023

Very helpful sales lady . She showed us how all the gadgets work and set them up for us More

by pschnyders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Kristi and our team were able to help, and we hope to see you again!

December 08, 2023

My mother purchased 3 suvs from this dealership and always gets perfect service. I received perfect service on my first visit!! Very happy!! More

by JANETFLEURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall the service rep who helped me, but he was great.
Dec 08, 2023 -

Family Hyundai responded

Thank you, Janet, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

...
42
...