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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,824 Reviews

5,824 Reviews of Family Hyundai - Service Center

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March 10, 2021

I set up my appointment using the website with no problem. I asked for a shuttle service which I received. The driver was very easy to talk with and he drove me in a new Elantra. I was notified More

by douglasrebeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All involved were 5 stars.....I just can't remember who I had contact with....
Mar 10, 2021 -

Family Hyundai responded

Thank you for your very kind review, Douglas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 10, 2021

Went in for an oil change on my hyundai and they were super quick and they dont play games like some other dealers. It was in and out just how i like it! More

by xnadeemh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your service experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 10, 2021

Responsive and polite. Needed additional service on my car and Krzis did not make me feel pressured at any time to get the service recommended. He explained what was needed and I had it done. More

by CAROL.PREIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Family Hyundai responded

Thank you, Carol, we appreciate your business and our team looks forward to serving you again soon!

March 09, 2021

Always well taken care of every time I am there no matter for a new car or to just keep up with the maintenance on the other car More

by EDEDDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a consistently positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 09, 2021

Staff was exceptional, as always, and got my car back within a few hours of dropping it off for a slow leak in my tire and also a recall installation! More

by RHONDAK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian ?
Mar 09, 2021 -

Family Hyundai responded

Rhonda, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2021

So disappointed to see that over half the employees were not wearing masks. Some customers as well. I'll definitely be going somewhere else next time. More

by EMHOFF4
Recommend Dealer
No
Employees Worked With
Tom Salin
Mar 26, 2021 -

Family Hyundai responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

March 09, 2021

Clear on problems of suv. And future repairs. Explained everything I needed to know and cost of repairs. Tom was excellent in his job. Might return for Tom. More

by CG.COUNTRYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help!

March 08, 2021

I have been going to Family Hyundai for over 15 years and would recommend them for sales and service. A pleasure to work with. Always on top of everything. Ray More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Joe Panici
Mar 08, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Mar 18, 2021 -

Rjoneserin responded

Your welcome!

March 08, 2021

Always a good experience - staff is friendly, courteous, and helpful. The facility is clean and comfortable. Work is done quickly and efficiently. You get what you come for-good service. More

by BARBILLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2021

Everyone was professional and helpful. The service staff is always friendly and knowledgeable. Tom has great customer service skills, and Kees me informed while I wait. Everyone uses social distancing so I More

by ge19edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 07, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing this fantastic review with Tom. Thank you for your business.

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